Automated Clinisys Courier Delay Alerts
Every few minutes, WebRun checks Clinisys accessioning times against each courier route's expected pickup and drop off schedule, texts dispatch the moment a run is running behind, and posts a running list of the day's delayed routes to your logistics Slack channel.
How do I catch a late courier route before a specimen loses stability?
WebRun checks Clinisys accessioning times every few minutes against each courier route's expected schedule, texting your internal dispatch line the moment a route runs more than 15 minutes behind. It also posts a running list of the day's delays to your logistics Slack channel, so a late pickup gets caught before a time sensitive specimen loses stability.
- Dispatch is texted the moment a route runs behind, not after the fact
- Time sensitive specimens are flagged before stability becomes a risk
- Logistics gets one end of day summary instead of chasing routes individually
Built for lab logistics coordinators · courier dispatch teams · hospital outreach lab operations
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.clinisys.comin a real browser with your saved login - no setup, no API keys. -
1
Clinisys - check accessioning time against the route schedule
clinisys.com
WebRun opens Clinisys to check accessioning time against the route schedule. - Open Clinisys and check the accessioning timestamp for specimens on each active courier route
- Compare it against that route's expected pickup and drop off schedule
- Flag any route running more than 15 minutes behind
Done when Every route behind schedule is listed with how many minutes late it's running.
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2
Twilio - text dispatch about the late route
twilio.com
WebRun opens Twilio to text dispatch about the late route. - Text dispatch the route number and how many minutes it's running behind
- Include the specimen types on that route most at risk from a delay
- Send only to your internal dispatch line. Never text the outreach clinic directly
Done when Dispatch has been texted for every route running behind schedule.
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3
Slack - post the day's delayed routes
slack.com
WebRun opens Slack to post the day's delayed routes. - Post the day's delayed routes to the logistics channel as they happen
- Roll up an end of day summary of every route that ran late
- Reference the route and specimen type only, not patient information
Done when The logistics channel has today's full list of delayed routes.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact the outreach clinic about the delay?
No. WebRun only texts your internal dispatch line and posts to your logistics Slack channel. The clinic is never contacted directly by WebRun.
How late does a route have to be before it's flagged?
More than 15 minutes behind its expected pickup or drop off time, a threshold you can tighten for time sensitive specimen types.
Does the alert include patient information?
No. Alerts reference the route number and specimen type only, keeping patient details out of the courier and dispatch channel.
Related templates
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