Automated Waystar High Dollar Denial Alerts
Every hour, WebRun checks Waystar for newly posted denials above the dollar threshold you set, posts an immediate Slack alert to the revenue cycle leadership channel, and logs the claim to a Google Sheet high dollar tracker so the largest denials always get worked before smaller ones.
How do I get alerted immediately when Waystar posts a high dollar denial?
WebRun checks Waystar every hour for newly posted denials above the dollar threshold you set. Each one triggers an immediate Slack alert to revenue cycle leadership naming the payer, amount, and appeal deadline, and gets logged to a Google Sheet tracker totaling dollars at risk. High value denials get worked first instead of waiting in a general queue.
- A denial above your threshold reaches leadership within the hour it posts
- Total dollars at risk are visible in one tracker instead of scattered across reports
- The largest denials get worked first instead of waiting behind smaller claims
Built for revenue cycle directors · hospital CFOs · denial management leadership · patient financial services managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.waystar.comin a real browser with your saved login - no setup, no API keys. -
1
Waystar - find denials above the threshold
waystar.com
WebRun opens Waystar to find denials above the threshold. - Open Waystar and check for denials posted since the last run above your configured dollar threshold
- Capture the claim number, patient account, payer, denial reason, billed amount, and appeal deadline
- Note the assigned biller or team currently responsible for the claim
Done when Every newly posted denial above the threshold is captured with its payer, amount, and deadline.
-
2
Slack - alert leadership immediately
slack.com
WebRun opens Slack to alert leadership immediately. - Post an immediate alert to the revenue cycle leadership channel for each qualifying denial
- Lead with the dollar amount, payer, and appeal deadline
- @ mention the director or manager who owns high dollar escalations
Done when Leadership sees every high dollar denial in Slack within the hour it posts.
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3
Google Sheets - log the high dollar tracker
google.com
WebRun opens Google Sheets to log the high dollar tracker. - Add each high dollar denial to the escalation tracker with amount, payer, reason, deadline, and assigned owner
- Mark the status as open until the claim is appealed, corrected, or resolved
- Total the open dollar amount at risk across all tracked high dollar denials
Done when The high dollar tracker holds every escalated denial with its status and the total dollars at risk.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Who decides the dollar threshold that triggers an escalation?
You do. WebRun uses whatever threshold you configure, whether that is 10,000 dollars or 50,000 dollars, and only escalates denials at or above it.
Does it contact the payer to dispute the high dollar denial?
No. It only alerts your leadership team and logs the claim to the tracker. Disputing or appealing the denial with the payer is a decision and an action your team takes.
Does a high dollar denial ever fall off the tracker unnoticed?
No. It stays open in the Google Sheet tracker, counted in the total dollars at risk, until its status in Waystar changes to appealed, corrected, or resolved.
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