Track and manage cargo claims on dangerous goods shipments
Every Monday, WebRun reviews your open cargo claim register in Google Sheets, cross-checks each claim against the shipment record in Labelmaster DGIS, drafts a status follow-up email to the carrier for any claim with no update in 7 days, and posts a weekly claim status digest to your operations Slack channel.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically track and follow up on cargo claims for dangerous goods shipments?
WebRun reviews your cargo claim register in Google Sheets every Monday, cross-checks each open claim against the Labelmaster DGIS shipment record, updates the deadline urgency for every claim, drafts a carrier follow-up for any claim stalled for 7 days, and posts a weekly digest to your Slack ops channel so no DG cargo claim misses its filing window.
- Every open DG cargo claim tracked weekly with deadline urgency updated automatically
- Stalled claims get a drafted carrier follow-up within 7 days of no response
- No DG cargo claim misses its filing deadline due to lack of follow-up
Built for hazmat claims managers · dangerous goods freight operators · DG logistics coordinators · shipping insurance and risk teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.labelmaster.com/dgeo/dgisin a real browser with your saved login - no setup, no API keys. -
1
Labelmaster - cross-check claim against DG shipment record
labelmaster.com How to Automate Labelmaster
WebRun opens Labelmaster to cross-check claim against DG shipment record. - Open DGIS and look up the shipment record for each open cargo claim in the register
- Confirm UN number, hazard class, carrier, delivered date, and any damage notes on the record
- Note the filing deadline for each claim based on the carrier's tariff rules
Done when Each open claim is matched to its DGIS shipment record with filing deadline confirmed.
-
2
Google Sheets - update open claim register with status and deadline
google.com How to Automate Google Sheets
WebRun opens Google Sheets to update open claim register with status and deadline. - Open the Cargo Claim Register sheet
- Update the last-contact date, current status, and days remaining to deadline for each open claim
- Flag any claim with fewer than 14 days remaining before the filing deadline in red
Done when Claim register is updated with current status and deadline urgency for every open DG cargo claim.
-
3
Gmail - draft carrier follow-up for claims with no recent update
gmail.com How to Automate Gmail
WebRun opens Gmail to draft carrier follow-up for claims with no recent update. - Draft a follow-up email to the carrier for each claim with no status update in the past 7 days
- Include the claim reference number, shipment ID, UN number, and a request for a status update
- Leave all drafts unsent for your claims manager to review and approve before sending
Done when Follow-up email drafts are queued in Gmail for every stalled DG cargo claim, awaiting human approval.
-
4
Slack - post weekly claim status digest to ops channel
slack.com How to Automate Slack
WebRun opens Slack to post weekly claim status digest to ops channel. - Post a weekly claim status digest to the operations Slack channel
- List all open claims sorted by deadline urgency, most urgent first
- Include total number of open claims and total claimed value
Done when Operations team has this week's cargo claim status digest in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the carrier follow-up emails without my approval?
No. Every carrier follow-up is drafted in Gmail and left unsent. Your claims manager reviews and approves each one before it goes to any carrier.
How does it calculate the filing deadline for a DG cargo claim?
It references the delivered date on the DGIS shipment record and the carrier's standard filing window noted in your claim register. You set the filing deadline for each carrier in your Google Sheets tracker.
Can it help file a claim from scratch?
WebRun focuses on tracking and follow-up for claims you have already initiated. Filing a new claim involves reviewing damage documentation and regulatory considerations that your claims manager handles directly.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.