Automated Waitlist Slot Fill Offers
Every few minutes, WebRun checks FEARTICKET for time slots that just freed up from a cancellation or refund, matches the openings to the next guests on that night's waitlist, drafts a time-limited claim-your-spot offer for each in Twilio, and pings you in Slack to approve before any offer goes out.
How do I automatically fill a freed-up timed slot from the waitlist?
Every few minutes, WebRun checks FEARTICKET for time slots that just freed up and matches each to the next guests on that night's waitlist. It drafts a time-limited claim-your-spot offer in Twilio and alerts you in Slack to approve, so a freed slot is offered in order and fills only after you release the message.
- Freed slots get offered to the waitlist in minutes, not the next day
- Offers go in join order with a backup guest already lined up
- No slot is given away without your approval
Built for haunted attraction owners · box office managers · event operations managers · Halloween event operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.fearticket.comin a real browser with your saved login - no setup, no API keys. -
1
FEARTICKET - spot freed slots and read the waitlist
fearticket.com
WebRun opens FEARTICKET to spot freed slots and read the waitlist. - Open FEARTICKET and check tonight's and upcoming time slots for openings from cancellations or refunds
- For each freed slot, read that night's waitlist in the order guests joined
- Capture the next waitlisted guests with their name, mobile number, and requested party size
- Do not reassign or hold the slot in FEARTICKET on your own. Leave the fill for a person to confirm
Done when Each freed slot is matched to the next waitlisted guests in order.
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2
Twilio - draft the claim-your-spot offer
twilio.com
WebRun drafts the claim-your-spot offer in Twilio and queues it. - Draft a friendly claim-your-spot text in Twilio for the next guest in line for each freed slot
- Name the slot time, the hold window to claim it, and the link to complete the booking
- Queue the offers unsent. Do not send any waitlist offer to a guest automatically
- Prepare the next guest's offer as a backup in case the first does not claim in time
Done when A claim-your-spot offer is queued in Twilio for each freed slot, awaiting approval.
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3
Slack - ask you to approve the offer
slack.com
WebRun posts a Slack alert and waits for you to approve the offer. - Post you a Slack alert for each freed slot with the next guest and the drafted offer
- Show the hold window and the backup guest so you can approve or adjust
- Only release an offer after you approve it in Slack
Done when You have a Slack alert per freed slot and can approve the offer to send.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text waitlisted guests without me?
No. WebRun queues each claim-your-spot offer in Twilio unsent and alerts you in Slack to approve first. No offer reaches a guest until you release it, so a slot is never given away on its own.
How does it pick who gets the freed spot?
WebRun reads that night's waitlist in FEARTICKET in the order guests joined and offers the freed slot to the next person in line. It also prepares the following guest as a backup if the first does not claim in time.
What if the guest does not claim the slot in time?
Each offer names a hold window to claim the spot. If it lapses, WebRun surfaces the backup guest's drafted offer in Slack for you to approve, so the slot moves down the list rather than sitting empty.
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