Draft a warm review request the day after guests check out
Every morning, WebRun opens Flybook, finds ranch weeks that ended the day before, drafts a warm review request in Mailchimp that references each party's activities and guide, and logs the outreach to a Google Sheet for your team to review and send.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically request reviews after ranch guests check out?
Every morning WebRun opens Flybook, finds ranch weeks that ended the day before, and drafts a warm review request in Mailchimp that names each party's activities and guide. It logs the outreach to a Google Sheet and leaves every email unsent, so your team reviews and sends each personal request while skipping any stay flagged as a complaint.
- Every happy party gets a personal review ask while the trip is fresh
- Requests reference real activities so they feel written, not blasted
- Complaints are skipped so only satisfied guests are asked to review
Built for guest ranch owners · dude ranch marketers · ranch guest services · hospitality operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
theflybook.comin a real browser with your saved login - no setup, no API keys. -
1
Flybook - find yesterday's departures
theflybook.com How to Automate Flybook
WebRun opens Flybook to find yesterday's departures. - Open Flybook and list ranch weeks with a departure date of yesterday
- Capture the lead guest name, party, and the activities they enjoyed
- Note the guide or wrangler who hosted their week
- Skip any booking marked as a complaint or refund to handle separately
Done when Every party that departed yesterday is listed with its activities and host.
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2
Mailchimp - draft the review request
mailchimp.com How to Automate Mailchimp
WebRun drafts the review request in Mailchimp for review. - Draft a warm, personal review request in Mailchimp for each departed party
- Reference the specific activities and guide from their stay
- Include a direct link to your preferred review page
- Leave every draft unsent so your team can review and schedule the send
Done when A personal review request is drafted for each departed party and left unsent.
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3
Google Sheets - log the review outreach
google.com How to Automate Google Sheets
WebRun logs the review outreach to a Google Sheet. - Open the Review Outreach sheet
- Append a row per party with the guest name, stay dates, and activities
- Mark each as review request drafted with today's date
- Skip any party already logged to avoid a duplicate ask
Done when The outreach sheet records a drafted review request for each departed party.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email departed guests without me?
No. WebRun drafts each review request in Mailchimp and leaves it unsent. Your team reviews the personal touches and timing, then sends it, so no guest is asked for a review until a human approves the message.
How does it make each request feel personal?
It pulls the party's actual activities and guide from Flybook, so the request mentions the trail ride or fly fishing trip they took and the wrangler who hosted them, rather than reading like a generic mass email.
What about a guest whose stay went badly?
It skips any booking flagged as a complaint or refund, so an unhappy party is left for your team to handle personally instead of receiving an automated ask for a public review.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.