Automated ServiceTitan Garage Door Review Requests
Every night, WebRun opens ServiceTitan, finds jobs completed and invoiced that day, drafts a warm review request email for each customer in Gmail, and sends your manager a Telegram message listing the drafts queued for approval.
How do I automatically request Google reviews from garage door customers after each job?
Every night, WebRun checks ServiceTitan for garage door jobs completed and paid that day, drafts a personalized Google review request email in Gmail for each eligible customer, and sends your manager a Telegram alert to approve the drafts. Customers with a recent request or an open balance are skipped automatically.
- Every completed, paid job gets a review request queued same night
- No customer is asked for a review more than once per quarter
- Customers with open balances are never contacted for reviews
Built for garage door companies · home service business owners · operations managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
go.servicetitan.comin a real browser with your saved login - no setup, no API keys. -
1
ServiceTitan - find completed and paid jobs from today
servicetitan.com
WebRun opens ServiceTitan to find completed and paid jobs from today. - Open ServiceTitan and filter jobs to Completed status from today
- Check that each job's invoice is paid or at zero balance
- Capture customer name, email, job type, and technician name
- Skip any customer who received a review request in the last 90 days
Done when All eligible completed jobs are listed with customer contact details.
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2
Gmail - draft personalized review request emails
gmail.com
WebRun opens Gmail to draft personalized review request emails. - Draft a warm, personalized review request email for each eligible customer
- Include the technician name and job type so the email feels specific
- Add your Google Business review link in the email body
- Leave every draft unsent for manager approval
Done when A Gmail draft review request exists for every eligible customer.
-
3
Telegram - notify manager of drafts pending approval
telegram.org
WebRun opens Telegram to notify manager of drafts pending approval. - Send the manager a Telegram message with today's draft count and a reminder to approve in Gmail
- List any customers skipped due to the 90-day cooldown
Done when Manager is alerted via Telegram that review request drafts are ready.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests to customers automatically?
No. Every review request is saved as a Gmail draft. Your manager reviews and approves each one in Gmail before it reaches any customer.
How does it avoid bothering customers who were already asked?
WebRun tracks the last review request date per customer and enforces a 90-day cooldown, so the same customer is never asked twice in the same quarter.
What if a job was completed but the invoice is still unpaid?
Customers with an outstanding balance are skipped. WebRun only queues review requests for jobs that are fully paid, so no request goes to a customer mid-dispute.
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