Follow up on every missed garage door call before the customer calls a competitor
Throughout the day, WebRun monitors ServiceTitan for missed calls that have no matching booked job, drafts a friendly follow-up email for each caller in Gmail, and pings your office team in Slack so they can approve and reach out before the prospect books with someone else.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically follow up on missed calls from garage door customers?
Throughout the day, WebRun monitors ServiceTitan for missed inbound calls with no associated booking, drafts a friendly follow-up email in Gmail for each caller, and pings your office team in Slack within minutes so they can approve the draft and reach out before the prospect books elsewhere. Callers who already converted are excluded automatically.
- Every missed call is flagged in Slack within minutes so no lead goes cold
- Follow-up drafts are queued for review before any message reaches a prospect
- Repeat customers in ServiceTitan are highlighted for priority callback
Built for garage door companies · home service business owners · office managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
go.servicetitan.comin a real browser with your saved login - no setup, no API keys. -
1
ServiceTitan - detect missed calls with no booked job
servicetitan.com How to Automate ServiceTitan
WebRun opens ServiceTitan to detect missed calls with no booked job. - Open ServiceTitan and check the Calls log for inbound calls marked as missed
- Cross-reference each missed call against the Jobs and Estimates list to confirm no booking exists
- Capture caller name if available, phone number, and call timestamp
Done when Every missed call with no associated job or estimate is identified.
-
2
Gmail - draft follow-up email for each caller
gmail.com How to Automate Gmail
WebRun opens Gmail to draft follow-up email for each caller. - Draft a brief, friendly follow-up email to each caller where an email address is available
- Note the time they called and offer to schedule a convenient callback
- Leave every draft unsent for office team review before it is sent to the prospect
Done when A Gmail draft is queued for every missed caller with a known email.
-
3
Slack - alert office team to review drafts
slack.com How to Automate Slack
WebRun opens Slack to alert office team to review drafts. - Post an alert to the office Slack channel with each new missed call, the caller details, and the call time
- Flag calls from repeat customers who already have a job history in ServiceTitan
Done when Office team sees the missed call alert in Slack within minutes.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it reply to missed callers automatically?
No. Follow-up emails are saved as Gmail drafts for your team to review and send. No message goes to a prospect without a human approving it first.
What if the missed caller already booked online or called back?
WebRun checks whether a job or estimate exists for the caller in ServiceTitan before flagging it. If a booking was created after the missed call, the caller is skipped.
Can it alert us about missed calls from existing customers differently?
Yes. During setup you can configure the Slack alert to flag repeat customers with a distinct label, so your team can prioritize follow-up for known clients over new inquiries.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.