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Automated Silo Customer Spec Sheet Follow-Up

Every Monday, WebRun opens Silo, finds customer product spec sheets, covering size, grade, and packaging, that are still awaiting sign-off, drafts a follow-up email to each customer contact and leaves it unsent for your review, and posts your account manager a Slack list of which specs are still outstanding.

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Runs on WebRun · Strict Lockdown policy
Every Monday at 9:00 AM WebRunorchestrates each step
1 Silo find spec sheets awaiting sign-off
2 Gmail draft a follow-up to each customer
3 Slack list which specs are still outstanding
In short

How do I follow up on unsigned customer spec sheets before they block a production run?

Every Monday, WebRun opens Silo and finds customer product spec sheets, covering size, grade, and packaging, that are still awaiting sign-off. It drafts a follow-up email to each customer contact and leaves it unsent in Gmail for your account manager to review, then posts a Slack list ranking which specs are still outstanding, so nothing blocks a production run.

  • Outstanding spec sheets are followed up the same week they're due, not after a run is blocked
  • Every follow-up is drafted and ready before your account manager sits down
  • Specs blocking a scheduled run are flagged at the top of the list

Built for fresh-cut produce processors · account managers · produce packers · customer service and QA teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens usesilo.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Silo - find spec sheets awaiting sign-off
    • Open Silo and pull customer product spec sheets marked pending or awaiting sign-off
    • Capture the customer, item, spec details such as size, grade, and packaging, and how many days it's been pending
    • Skip any spec sheet already signed off since the last run

    Done when Every outstanding spec sheet is listed with its customer, item, and days pending.

  3. 2
    Gmail - draft a follow-up to each customer
    gmail.com
    WebRun in Gmail: draft a follow-up to each customer
    WebRun opens Gmail to draft a follow-up to each customer.
    • Draft a follow-up email to each customer contact referencing the specific spec sheet and what's needed to finalize it
    • Leave every draft unsent in Gmail Drafts for your account manager to review, edit, and send
    • Never send a spec sheet or amended terms to a customer without a person approving it first

    Done when A reviewable follow-up draft exists in Gmail for every outstanding spec sheet.

  4. 3
    Slack - list which specs are still outstanding
    slack.com
    WebRun in Slack: list which specs are still outstanding
    WebRun opens Slack to list which specs are still outstanding.
    • Post a list of outstanding spec sheets to the accounts channel, oldest pending first
    • Note which customers already have a follow-up draft waiting in Gmail
    • Flag any spec sheet blocking a scheduled production run

    Done when Your account manager has this week's outstanding spec sheet list in Slack.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
usesilo.com
ScheduleRuns automatically on this cadence
Every Monday at 9:00 AM
DeliveryHow each run's result reaches you
Outstanding spec list · Slack
OutputWhat each run produces - A Gmail draft follow-up email per outstanding spec sheet, plus a Slack list ranking which customers still need to sign off.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email customers without me reviewing it first?

No. Every follow-up is drafted and left unsent in Gmail Drafts. Your account manager reviews, edits, and sends each one. WebRun never sends a spec sheet or amended terms to a customer on its own.

How does it know a spec sheet is still outstanding?

It reads the live sign-off status recorded in Silo each Monday, so any spec sheet marked signed since the last run is excluded automatically.

What if an outstanding spec is blocking production?

WebRun flags it at the top of the Slack list so your account manager can prioritize that customer's follow-up before the scheduled run is affected.

Keep going

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