Automated Failed Device Work Orders
Every morning, WebRun opens Uptick, finds devices that failed during recent inspections, drafts a follow-up work order for each, holds a tentative return-visit slot on Google Calendar, and posts your dispatcher a Slack fix list so no failed device is left without a repair booked.
How do I make sure failed inspection devices get a follow-up repair?
WebRun finds devices that failed testing on recent Uptick inspections each morning and drafts a follow-up work order for each. It holds a tentative return-visit slot on Google Calendar, grouping failures at the same property, and posts your dispatcher a Slack fix list ranked by severity, so no failed device is left without a repair booked.
- Every failed device gets a follow-up work order the next morning
- Failures at one property are grouped into a single return trip
- Dispatch opens Slack to a severity-ranked fix list each day
Built for fire protection contractors · life safety service teams · dispatch coordinators · field technicians
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.uptickhq.comin a real browser with your saved login - no setup, no API keys. -
1
Uptick - find failed devices
uptickhq.com
WebRun finds failed devices and drafts a follow-up work order for each. - Open Uptick and pull devices marked failed on recent inspections
- Capture the property, device, failure detail, and photos for each
- Draft a follow-up work order per failed device for a coordinator to confirm
Done when Every failed device has a drafted follow-up work order.
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2
Google Calendar - hold a return visit
calendar.google.com
WebRun holds a tentative return-visit slot for each follow-up. - Hold a tentative return-visit slot on the assigned technician's Google Calendar
- Group failures at the same property into a single return visit
- Add the device, failure detail, and parts needed to the event notes
Done when Each follow-up work order has a tentative return visit held.
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3
Slack - post the fix list
slack.com
WebRun posts the failed-device fix list to your dispatch channel. - Post a fix list of failed devices to the dispatch channel
- Put safety-critical failures first with the property and device
- Leave each work order for a coordinator to confirm and assign
Done when Your dispatcher has today's failed-device fix list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it dispatch technicians on its own?
No. WebRun drafts each work order and holds a tentative calendar slot, then leaves it for a coordinator to confirm and assign. The fix list is internal, so no visit is committed without a person approving it.
How does it know a device failed?
It reads the pass or fail result recorded against each device on recent Uptick inspections every morning, so any failure is turned into a drafted follow-up work order automatically.
What if several devices failed at one property?
WebRun groups failures at the same property into a single return visit, so the technician handles them in one trip instead of several, and the held slot reflects that.
Related templates
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