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UpKeep Automated Critical Asset Downtime Alerts

Every few minutes, WebRun checks UpKeep for critical assets whose status changes to down or out of service, pages the on-call technician on Telegram with the asset and location, and posts a summary to the ops channel in Slack so critical downtime gets a fast response.

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Runs on WebRun · Strict Lockdown policy
Every 5 minutes WebRunorchestrates each step
1 UpKeep check critical assets for downtime
2 Telegram page the on-call technician
3 Slack post to the ops channel
In short

How do I get notified the moment a critical asset goes down?

WebRun checks UpKeep every few minutes for critical assets whose status changes to down or out of service. It pages the on-call technician on Telegram with the asset, location, and any open work order, then posts the same alert to your ops channel in Slack, so critical downtime gets a human response within minutes instead of hours.

  • On-call technicians are paged within 5 minutes of a critical asset going down
  • The ops channel has live visibility into every asset currently down
  • Downtime response starts before a shift supervisor even opens UpKeep

Built for facilities managers · maintenance supervisors · on-call technicians · manufacturing operations

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.onupkeep.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    UpKeep - check critical assets for downtime
    upkeep.com
    WebRun in UpKeep: check critical assets for downtime
    WebRun opens UpKeep to check critical assets for downtime.
    • Open UpKeep and check the status of assets marked critical priority
    • Compare the current status against the last check to catch any newly marked down or out of service
    • Capture the asset, location, and any open work order tied to it

    Done when Every critical asset that changed to down since the last check is identified.

  3. 2
    Telegram - page the on-call technician
    telegram.org
    WebRun in Telegram: page the on-call technician
    WebRun pages the on-call technician on Telegram the moment a critical asset goes down.
    • Send the on-call technician a Telegram message naming the asset, location, and time it went down
    • Include a link to the open work order in UpKeep if one exists
    • Send within minutes of the status change being detected

    Done when The on-call technician has been paged for every newly down critical asset.

  4. 3
    Slack - post to the ops channel
    slack.com
    WebRun in Slack: post to the ops channel
    WebRun posts the downtime alert to the ops channel in Slack.
    • Post the same downtime alert to the operations channel for visibility
    • Include how long the asset has been down since it was first detected
    • Update the Slack thread when the asset's status returns to up

    Done when The ops channel has visibility into every critical asset currently down.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.onupkeep.com
ScheduleRuns automatically on this cadence
Every 5 minutes
DeliveryHow each run's result reaches you
Downtime page · Telegram
OutputWhat each run produces - An immediate page naming the down asset and location, plus an ops channel thread tracking it until the asset is back up.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

How fast does the on-call tech get paged?

Within minutes of the asset's status changing to down in UpKeep, since WebRun checks every few minutes around the clock.

Which assets does it watch?

Only assets you have marked critical priority in UpKeep. Change an asset's priority in UpKeep and WebRun's watch list updates on the next check.

Does it try to fix or restart anything itself?

No. WebRun only detects the status change and pages people. Diagnosing and resolving the downtime stays with your technician.

Keep going

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UpKeep›Google Sheets›Slack
UpKeep Automated Daily Work Order Digest
Every morning, WebRun opens UpKeep, counts open work orders by status and priority, and posts a Slack digest so the maintenance team knows the day's workload before the first coffee.
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UpKeep Automated Spare Parts Reorder Alerts
Every Monday, WebRun checks parts inventory in UpKeep against reorder points, drafts a QuickBooks purchase order for anything low, and posts Slack so a manager can approve before it goes to the supplier.
UpKeep›QuickBooks›Slack

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