Automated Electrical Job Review Requests
Every morning, WebRun opens Service Fusion, finds jobs completed yesterday, drafts a friendly review request email for each customer, and logs the outreach to a sheet so your team can track review responses over time.
How do I automatically ask electrical customers for a review after a job is done?
WebRun checks Service Fusion every morning for electrical jobs completed the previous day, drafts a personalized review request email for each eligible customer in Gmail, and logs the outreach to a Google Sheet. Your team approves each draft before sending, so every completed panel upgrade, EV charger install, or wiring job has a chance to earn a new review.
- Every completed job generates a review request draft within 24 hours of completion
- Complaints are filtered out automatically so only satisfied customers receive a request
- A tracking sheet shows which customers responded and which need a follow-up
Built for electrical contractors · residential electricians · electrical service companies · commercial electricians
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.servicefusion.comin a real browser with your saved login - no setup, no API keys. -
1
Service Fusion - find jobs completed yesterday
servicefusion.com
WebRun opens Service Fusion to find jobs completed yesterday. - Open Service Fusion and filter jobs to status Completed with a completion date of yesterday
- Capture the customer name, contact email, job type (panel upgrade, EV charger, wiring, inspection, generator), and technician name
- Skip any customer who has already received a review request in the past 90 days
- Skip any job flagged with a complaint or unresolved issue note
Done when All eligible completed jobs from yesterday are listed with customer contact details.
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2
Gmail - draft review request emails
gmail.com
WebRun opens Gmail to draft review request emails. - Draft a short, warm review request email thanking the customer for choosing your electrical service
- Reference the specific job type (such as panel upgrade or EV charger installation) and the technician who performed the work
- Include a direct link to your Google Business profile review page
- Keep the email brief: one thank-you, one ask, one link
- Save each email as a draft in Gmail for a team member to review before sending
- Never send review request emails automatically
Done when A personalized review request draft is ready in Gmail for each eligible completed job.
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3
Google Sheets - log the review outreach
google.com
WebRun opens Google Sheets to log the review outreach. - Append each customer to the review outreach tracking sheet with name, email, job type, technician, completion date, and outreach status
- Set status to Draft Ready so the team can track which customers have been contacted and whether a review was posted
Done when The review outreach sheet is updated with yesterday's completed jobs.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review request emails to customers without my approval?
No. Every review request email is placed in Gmail as a draft for your team to review and approve. Nothing is sent automatically to any customer.
What if the customer had a complaint or the job did not go well?
WebRun skips any job in Service Fusion that has an open complaint flag or an unresolved issue note, so review requests only go to satisfied customers.
Can it personalize the email with the job type and technician name?
Yes. WebRun reads the job type and assigned technician from Service Fusion and references them in the email, making the request feel personal and specific to the work completed.
Related templates
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