Automated TeleTracking ED Boarding Alerts
Every hour, WebRun opens TeleTracking, finds every ED patient boarding past your threshold, ranks them by hours waiting and admitting unit, posts the list to your charge nurse's Slack channel, and texts the house supervisor through Twilio the moment a boarder crosses the critical mark.
How do I get automatic alerts when ED boarding times get too long?
WebRun checks TeleTracking every hour for ED patients boarding past your threshold, ranks them by wait time and admitting unit, and posts the list to your charge nurse in Slack. When a boarder crosses your critical threshold, it also texts the house supervisor through Twilio, so boarding delays get caught and escalated before they turn into a capacity crisis.
- Boarders past your threshold are ranked and visible within the hour, not discovered at shift change
- House supervisors get a text the moment a wait crosses the critical mark
- Patients placed in a bed drop off the list automatically with no manual cleanup
Built for ED charge nurses · hospital patient flow teams · house supervisors · emergency department directors
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.teletracking.comin a real browser with your saved login - no setup, no API keys. -
1
TeleTracking - check ED boarding times
teletracking.com
WebRun opens TeleTracking to check ED boarding times. - Open TeleTracking and pull the current ED patient list from the Bed Board
- Calculate boarding time for every patient with an admit decision but no inpatient bed
- Flag anyone boarding past your defined threshold, sorted longest first
- Note the admitting unit and any bed request already in progress
Done when Every ED boarder past the threshold is listed with hours waiting and admitting unit.
-
2
Slack - alert the charge nurse
slack.com
WebRun opens Slack to alert the charge nurse. - Post the ranked boarder list to the charge nurse's Slack channel
- Include hours waiting, admitting unit, and bed request status for each patient
- Repeat the post every hour so the list never goes stale
Done when The charge nurse has an hourly, ranked boarding list in Slack.
-
3
Twilio - text the house supervisor
twilio.com
WebRun opens Twilio to text the house supervisor. - Check whether any boarder has crossed your critical wait threshold
- Send a text through Twilio to the house supervisor naming the room and hours waited, no diagnosis or personal details included
- Skip the text entirely if nothing has crossed the critical mark this hour
Done when The house supervisor is texted only when a boarder crosses the critical threshold.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it text patients or families about boarding delays?
No. WebRun only alerts your own charge nurse and house supervisor. It never contacts a patient or family, and the text names only a room and wait time, never a diagnosis or other personal detail.
How is the critical threshold set?
You set the boarding time threshold once during setup, for example 4 hours, and WebRun applies it consistently every hour. Cross it and the house supervisor gets a text. Stay under it and only the Slack list updates.
What happens once a boarder gets a bed?
WebRun rereads TeleTracking every hour, so the moment a patient is placed in an inpatient bed they drop off the boarding list automatically.
Related templates
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