Automated TeleTracking Discharge Ready Bed Alerts
Every few minutes, WebRun opens TeleTracking, finds beds marked discharge ready that have sat idle past your threshold, texts that unit's charge nurse through Twilio with the room number, and logs every nudge and its resolution to a Google Sheet.
How do I automatically nudge units to free up discharge ready beds?
WebRun checks TeleTracking every few minutes for discharge ready beds sitting idle past your threshold, then texts that unit's charge nurse through Twilio with the room number and minutes idle, no patient details included. Every nudge and its resolution is logged to a Google Sheet, turning idle beds into fast, trackable follow up instead of a bottleneck nobody notices.
- Idle discharge ready beds get a text nudge within minutes instead of sitting all shift
- Every nudge is logged so slow to respond units show up in the data, not just anecdotes
- No unit gets double texted for the same bed
Built for inpatient charge nurses · bed management teams · hospital patient flow directors · environmental services coordinators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.teletracking.comin a real browser with your saved login - no setup, no API keys. -
1
TeleTracking - find discharge ready beds sitting idle
WebRun opens TeleTracking to find discharge ready beds sitting idle. - Open TeleTracking and pull patients marked discharge ready
- Check whether the bed has moved to Dirty, Clean, or Ready status since the discharge order
- Flag any bed still sitting idle more than your set number of minutes after discharge readiness
- Note the unit and room for each idle bed
Done when Every discharge ready bed idle past the threshold is identified with unit and room.
-
2
Twilio - text the unit to free the bed
WebRun opens Twilio to text the unit to free the bed. - Send a text through Twilio to that unit's charge nurse naming the room number and minutes idle
- Do not include the patient's name or diagnosis in the text
- Send only one nudge per bed per idle period so units are not double texted
Done when The relevant unit has been texted once for each idle discharge ready bed.
-
3
Google Sheets - log every nudge sent
WebRun opens Google Sheets to log every nudge sent. - Log the room, unit, and time to response for every nudge sent
- Mark the nudge resolved once TeleTracking shows the bed status has changed
- Keep a running count of nudges per unit per day
Done when Every nudge sent this run is logged with its resolution status.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it discharge or move patients itself?
No. It only flags a bed that has stayed idle after discharge readiness and texts the unit to act. Every bed status change and patient move is still made by your staff in TeleTracking.
Will a unit get texted repeatedly for the same bed?
No. Only one nudge goes out per idle period. It waits for the bed status to change in TeleTracking before it would nudge that room again.
What information is in the text?
Just the room number, unit, and how many minutes the bed has been idle. No patient name, diagnosis, or other personal detail is included.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.