Automated TeleTracking Diversion Risk Warnings
Every few minutes, WebRun opens TeleTracking, scores current census, hold count, waiting room count, and open beds against your diversion criteria, posts the live risk level and trend to Microsoft Teams, and texts the nursing supervisor through Twilio the moment risk turns high.
How do I get an early warning before my ED needs to go on diversion?
WebRun checks TeleTracking's live census, hold count, waiting room count, and open bed signals every few minutes, scores them against your diversion criteria, and posts the current risk level to Microsoft Teams. The moment risk crosses from elevated into high, it also texts the nursing supervisor through Twilio, giving your team an early warning before a diversion decision becomes urgent.
- Rising diversion risk is caught within minutes instead of at the next status call
- The decision to request diversion always stays with your team, never automated
- A continuous Teams feed replaces manual capacity check ins
Built for house supervisors · nursing supervisors · hospital capacity command centers · emergency department directors
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.teletracking.comin a real browser with your saved login - no setup, no API keys. -
1
TeleTracking - check live diversion risk signals
teletracking.com
WebRun opens TeleTracking to check live diversion risk signals. - Open TeleTracking and pull current ED census, hold count, waiting room count, and open inpatient beds
- Score the combination against your hospital's diversion criteria
- Classify the current risk level as normal, elevated, or high
- Compare the current score against the last check to catch a fast rising trend
Done when A current diversion risk level is scored from live capacity signals.
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2
Microsoft Teams - post the current risk level
microsoft.com
WebRun opens Microsoft Teams to post the current risk level. - Post the current risk level and the signals driving it to the house supervisor Teams channel
- Show whether the trend is rising, falling, or steady since the last check
- Repeat every few minutes so risk is always current, never stale
Done when The house supervisor has the live risk level and trend posted in Teams.
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3
Twilio - text the supervisor when risk rises
twilio.com
WebRun opens Twilio to text the supervisor when risk rises. - Check whether the risk level has crossed from elevated into high
- Text the nursing supervisor through Twilio with the current signals driving the risk
- Skip the text while risk stays at normal or elevated
Done when The nursing supervisor is texted only when risk crosses into the high category.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it put the hospital on diversion automatically?
No. It only scores the risk and alerts your house supervisor. The decision to request diversion is made by your team using your hospital's own policy.
What signals feed the risk score?
Current ED census, hold count, waiting room count, and open inpatient beds in TeleTracking, scored against the diversion criteria you define during setup.
How quickly does it catch a fast rising risk?
It rechecks every few minutes and compares against the prior check, so a signal moving quickly toward high gets caught well before the next scheduled huddle.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.