Automated Hint Health Lab Result Follow-Up Worklist
Every morning, WebRun opens Hint Health, identifies lab results received in the past 24 hours that require provider review or member follow-up, logs each to an Airtable worklist with result detail and urgency, and posts a Slack alert so providers and staff can action every result the same day it arrives.
How do I automatically track and action incoming lab results for DPC members?
WebRun checks Hint Health every morning for lab results received in the past 24 hours, logs each to an Airtable worklist ranked by urgency, and posts a Slack alert to providers. Critical and abnormal results lead the list. Member notifications are drafted for provider review, so no result sits unaddressed and no PHI leaves the practice automatically.
- Every incoming lab result is logged and actioned the same day it arrives
- Critical results appear at the top of the provider alert before any routine reviews
- Member result notifications are always provider-reviewed before sending
Built for direct primary care providers · DPC care teams · DPC practice managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.hint.comin a real browser with your saved login - no setup, no API keys. -
1
Hint Health - find lab results needing provider follow-up
hint.com
WebRun opens Hint Health to find lab results needing provider follow-up. - Open Hint Health and navigate to the lab results or results inbox section
- Filter for results received in the past 24 hours that are marked as needing review
- Capture member name, test type, result status (normal, abnormal, critical), and ordering provider
Done when All unreviewed lab results from the past 24 hours are captured with detail and urgency level.
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2
Airtable - log each result to the follow-up worklist
airtable.com
WebRun opens Airtable to log each result to the follow-up worklist. - Open the lab follow-up worklist base
- Add each result as a new record: member, test, result status, received date, and assigned provider
- Set urgency: critical results at top, abnormal next, then routine reviews
Done when All new lab results are logged in Airtable with urgency tiers assigned.
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3
Slack - alert providers to action today's results
slack.com
WebRun opens Slack to alert providers to action today's results. - Post a daily lab results alert to the provider channel
- Lead with any critical results requiring immediate action
- Note that member notifications about lab results are drafted for provider review before sending
Done when Providers have today's lab result action list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send lab results or notifications to members automatically?
No. Any member communication about lab results is drafted and queued for provider review before sending. Sharing lab results with a member is a clinical decision that always requires a provider's approval, and no PHI leaves the practice automatically.
How does it handle critical results?
Critical results are flagged at the top of both the Airtable worklist and the Slack alert so providers see them the moment they open Slack, ahead of routine or abnormal results.
What if a provider has already reviewed a result in Hint Health?
Staff mark results as reviewed in Airtable after action. On the next run, WebRun checks result status in Hint Health and skips results already marked reviewed, so the worklist stays current.
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