Automated Auto Detailing Recurring Rebooking
Every morning, WebRun opens Urable, finds customers whose last detail was 4, 8, or 12 weeks ago (based on the service interval you set), drafts a personalised rebooking message for each, queues those messages for your review, and posts a daily rebooking target list to Slack.
How do I automatically rebook auto detailing customers on a maintenance schedule?
WebRun opens Urable every morning and finds customers whose last detail was beyond your configured service interval. It drafts a personalised rebooking SMS via Twilio and an email via Gmail for each, queues them for your approval, and posts a prioritised rebooking list to Slack so your team can convert lapsed customers into repeat revenue.
- Customers return on a regular maintenance cycle without manual follow-up
- High-value ceramic coating clients are flagged for priority rebooking
- No customer falls through the cracks after a completed service
Built for auto detailing shops · ceramic coating studios · mobile detailers · car care subscription businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.urable.comin a real browser with your saved login - no setup, no API keys. -
1
Urable - find customers due for rebooking
urable.com
WebRun opens Urable to find customers due for rebooking. - Open Urable and filter completed jobs by service date
- Identify customers whose last service was at or beyond your configured rebooking interval (e.g. 4 weeks for maintenance wash, 8 weeks for full detail, 12 weeks for ceramic maintenance)
- Capture customer name, last service type, vehicle details, and contact information
- Exclude customers who already have a future appointment booked
Done when A list of customers overdue for their next service is ready, with service history and contact details.
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2
Twilio - draft rebooking SMS for review
twilio.com
WebRun opens Twilio to draft rebooking SMS for review. - Draft a short, friendly rebooking SMS for each customer with a mobile number on file
- Reference the specific service they had last time and suggest a suitable follow-up package
- Queue each SMS as a draft for your approval before sending
- Never send automatically without human review
Done when Rebooking SMS drafts are queued for every eligible customer with a mobile number.
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3
Gmail - draft rebooking email for review
gmail.com
WebRun opens Gmail to draft rebooking email for review. - Draft a rebooking email for customers who prefer email contact
- Include the vehicle, last service date, recommended next service, and a link to book
- Save as a Gmail draft for your review before sending
- Never send automatically without human review
Done when Rebooking email drafts are saved in Gmail for every eligible email-preference customer.
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4
Slack - post daily rebooking target list
slack.com
WebRun opens Slack to post daily rebooking target list. - Post a numbered list of today's rebooking targets to your detailing team channel
- Include each customer's name, vehicle, last service, and days since that service
- Flag high-value customers (e.g. ceramic coating clients) at the top of the list
Done when Team has today's rebooking target list visible in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact customers without my approval?
No. Every rebooking message is drafted and queued for your review. Nothing is sent until you approve it, so you stay in full control of customer communications.
How does it know when a customer is due?
It reads the completed job history in Urable and compares the last service date against the interval you configure, such as 4 weeks for a maintenance wash or 12 weeks for a ceramic maintenance check.
What if a customer already has a future booking?
WebRun checks Urable for existing future appointments each run and skips anyone who is already booked, so you never send a duplicate rebooking nudge.
Related templates
Put this on autopilot.
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