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Automated Ceramic Coating Maintenance Reminders

Every morning, WebRun opens Urable and finds ceramic coating customers whose installation was 6 or 12 months ago and who have not had a maintenance check since. It drafts a personalised reminder for each, queues those messages for your review, and posts the maintenance pipeline to Slack so you can track recurring coating revenue.

Runs on WebRun · Strict Lockdown policy
Every day at 8:00 AM WebRunorchestrates each step
1 Urable find coating customers due for maintenance
2 Twilio draft maintenance reminder SMS for review
3 Gmail draft maintenance reminder email for review
4 Slack post coating maintenance pipeline to team
In short

How do I automatically remind ceramic coating customers to come back for maintenance?

WebRun opens Urable every morning and finds ceramic coating customers whose installation was 6 or 12 months ago with no maintenance visit recorded. It drafts a personalised reminder SMS via Twilio and email via Gmail for each, referencing their specific coating and vehicle. All messages are queued for your approval, and a Slack pipeline tracks how many maintenance visits are due versus booked.

  • Coating customers are reminded at the exact interval needed to maintain their warranty
  • Each reminder references the specific coating product and vehicle for a personal feel
  • Team tracks the monthly coating maintenance pipeline in a single Slack view

Built for ceramic coating studios · auto detailing shops · paint protection specialists · car care businesses

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.urable.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Urable - find coating customers due for maintenance
    urable.com
    WebRun in Urable: find coating customers due for maintenance
    WebRun opens Urable to find coating customers due for maintenance.
    • Open Urable and filter completed jobs by service type to identify ceramic coating installations
    • Find customers whose coating installation was 6 months ago (first maintenance check) or 12 months ago (annual inspection)
    • Exclude customers who have already had a maintenance service within the relevant window
    • Capture customer name, vehicle, coating product applied, installation date, and contact details
    • Note the coating warranty terms if recorded, as maintenance is often required to keep the warranty valid

    Done when All ceramic coating customers due for a maintenance visit are listed with coating details and contact information.

  3. 2
    Twilio - draft maintenance reminder SMS for review
    twilio.com
    WebRun in Twilio: draft maintenance reminder SMS for review
    WebRun opens Twilio to draft maintenance reminder SMS for review.
    • Draft a personalised maintenance reminder SMS for each customer with a mobile number
    • Reference the specific coating product applied, the vehicle, and the installation date
    • Include a note about the importance of maintenance for keeping the coating and its warranty in top condition
    • Queue as a draft for your approval before sending
    • Never send automatically without human review

    Done when Maintenance reminder SMS drafts are queued for every due ceramic coating customer with a mobile number.

  4. 3
    Gmail - draft maintenance reminder email for review
    gmail.com
    WebRun in Gmail: draft maintenance reminder email for review
    WebRun opens Gmail to draft maintenance reminder email for review.
    • Draft a maintenance reminder email for customers who prefer email contact
    • Explain what the maintenance visit involves, how long it takes, and why it matters for coating longevity
    • Include a link to book and a reference to the warranty if applicable
    • Save as a Gmail draft for your review before sending
    • Never send automatically without human review

    Done when Maintenance reminder email drafts are saved in Gmail for every eligible email-preference coating customer.

  5. 4
    Slack - post coating maintenance pipeline to team
    slack.com
    WebRun in Slack: post coating maintenance pipeline to team
    WebRun opens Slack to post coating maintenance pipeline to team.
    • Post the daily ceramic coating maintenance pipeline to your team channel
    • List customers due for their 6-month and 12-month checks with vehicle and coating details
    • Show a running monthly total of coating maintenance visits scheduled vs. due

    Done when Team has the coating maintenance pipeline visible in Slack with tiered urgency.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.urable.com
ScheduleRuns automatically on this cadence
Every day at 8:00 AM
DeliveryHow each run's result reaches you
Maintenance pipeline · Slack
OutputWhat each run produces - Personalised coating maintenance reminder drafts for every due customer and a maintenance pipeline summary in Slack.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it contact coating customers without my approval?

No. Every maintenance reminder is drafted and queued for your review first. Nothing reaches a customer until you approve and send the message.

How does it know when a customer is due for maintenance?

It reads the ceramic coating job date from Urable and compares it against the 6-month and 12-month maintenance intervals. You can adjust these intervals to match the coating brand you use and the warranty requirements.

Why does the reminder mention the warranty?

Many ceramic coating warranties require periodic professional maintenance to remain valid. Including this in the reminder gives customers a strong reason to book, beyond just aesthetics.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.