Grow your dermatology reputation with post-visit review requests
Each morning, WebRun opens ModMed, finds appointments completed the previous day, drafts a personalized review request text for each patient with a link to your Google or Healthgrades profile, and posts the batch to Slack for staff to approve before any message is sent.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I automatically ask dermatology patients for reviews after their visit?
WebRun pulls yesterday's completed appointments from ModMed each morning, drafts personalized review request texts via Twilio for eligible patients, and posts the batch to Slack for staff approval. Patients with open complaints or recent requests are excluded automatically. Nothing reaches a patient until the team approves, helping the practice build its online reputation steadily.
- A review request is drafted for every eligible completed visit without manual effort
- Patients with sensitive situations are flagged before any message is approved
- Patients are never contacted more than once every 6 months for a review
Built for dermatology practices · dermatologists · practice managers · medical marketing teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.modmed.comin a real browser with your saved login - no setup, no API keys. -
1
ModMed - find yesterday's completed visits
modmed.com How to Automate ModMed
WebRun opens ModMed to find yesterday's completed visits. - Open ModMed and filter appointments to those completed yesterday
- Capture patient name, provider seen, and preferred contact method for each
- Exclude patients who have already received a review request in the last 6 months
- Exclude patients with outstanding balances or unresolved complaints
Done when Every eligible patient from yesterday's completed visits is listed.
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2
Twilio - draft review request messages
twilio.com How to Automate Twilio
WebRun opens Twilio to draft review request messages. - Draft a warm, personalized review request SMS for each patient naming the provider they saw
- Include a short link to the practice's preferred review platform
- Stage the message but leave unsent for staff review
Done when Review request drafts are staged for every eligible patient.
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3
Slack - queue for staff approval
slack.com How to Automate Slack
WebRun opens Slack to queue for staff approval. - Post a Slack notification to the front-desk or marketing channel with the count of review requests ready
- Link to the draft queue for staff to review and approve each message
- Flag any patient with a note that warrants extra care before sending
Done when Staff have been notified and can approve the review request batch.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests to patients without staff approval?
No. Every review request is drafted and staged for review. Staff must approve the batch before any message reaches a patient.
What if a patient had a difficult or sensitive visit?
Patients with open complaints or special notes in ModMed are flagged in the Slack notification so staff can decide whether to send the review request or hold it.
How often does it contact the same patient?
WebRun checks visit history in ModMed and excludes any patient who already received a review request in the last 6 months, so patients are never over-messaged.
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