Automated Dermatology Insurance Eligibility Verification
Each evening, WebRun opens ModMed, pulls tomorrow's appointment list, checks the insurance eligibility status for each patient, logs the results in a Google Sheet, and posts a summary to the billing team in Slack with any issues that need resolution before the patient arrives.
How do I automatically check insurance eligibility for dermatology appointments the night before?
WebRun pulls tomorrow's appointment list from ModMed each evening, checks the insurance eligibility status for every patient, and logs the results in Google Sheets. A Slack alert highlights any unverified or inactive policies so the billing team can resolve issues before the patient arrives, reducing claim denials and morning delays.
- Every appointment's eligibility status is checked the night before without manual lookups
- Billing staff have a clear list of issues to resolve before patients arrive
- Claim denials from eligibility failures are reduced
Built for dermatology billing staff · practice managers · medical office administrators · dermatology practices
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.modmed.comin a real browser with your saved login - no setup, no API keys. -
1
ModMed - pull tomorrow's appointments
modmed.com
WebRun opens ModMed to pull tomorrow's appointments. - Open ModMed and view the appointment schedule for tomorrow
- For each patient, check the insurance eligibility verification status
- Identify patients whose eligibility is unverified, inactive, or flagged with an issue
- Capture patient name, appointment time, insurer, and eligibility status
Done when Every tomorrow's appointment has an eligibility status recorded.
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2
Google Sheets - log eligibility results
google.com
WebRun opens Google Sheets to log eligibility results. - Open the daily eligibility log in Google Sheets
- Add a row for each appointment with patient name, time, insurer, eligibility status, and any error code
- Highlight rows where eligibility is inactive or unverified in red
Done when Tomorrow's eligibility results are logged in the Google Sheet.
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3
Slack - alert billing team to issues
slack.com
WebRun opens Slack to alert billing team to issues. - Post a summary to the billing team Slack channel showing how many appointments are verified versus flagged
- List each patient with an eligibility issue so staff can investigate and resolve overnight
- Link to the Google Sheet for the full detail log
Done when Billing staff have a Slack alert listing every eligibility issue to resolve before tomorrow.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact patients or insurers directly?
No. WebRun reads eligibility status from ModMed and logs it internally. All follow-up with patients or insurers is handled by billing staff after reviewing the Slack alert.
What does the Google Sheet contain?
Each row has the patient name, appointment time, insurer, eligibility status, and any error codes from ModMed. It does not include clinical notes or diagnoses.
What if eligibility cannot be confirmed in ModMed?
Patients whose eligibility status is unverified or returns an error are flagged in the Slack report so billing staff can verify manually or call the insurer before the appointment.
Related templates
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