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For gym and studio owners, subscription-based local businesses & fitness membership operators

Follow up on failed membership payments

Every morning, WebRun opens Stripe and scans for failed membership payment charges from the past 24 hours, drafts a warm recovery email for each affected client via Gmail, and posts the drafts to Slack so you can review and send.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 8:30 AM WebRun
1 Stripe detect failed membership charges
2 Gmail draft payment-recovery emails
3 Slack deliver drafts for your approval
Run a sample
Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens dashboard.stripe.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Stripe - detect failed membership charges
    stripe.com How to Automate Stripe
    WebRun in Stripe: detect failed membership charges
    WebRun opens Stripe to detect failed membership charges.
    • Open Stripe and filter the Payments view by status: Failed, within the last 24 hours
    • Capture each failed charge: customer name, email, amount, and failure reason
    • Flag any customer with two or more consecutive failures for priority follow-up

    Done when Every failed membership charge from the past 24 hours is listed with customer details.

  3. 2
    Gmail - draft payment-recovery emails
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft payment-recovery emails
    WebRun opens Gmail to draft payment-recovery emails.
    • Draft a friendly, non-alarming email for each customer explaining the payment issue
    • Include a secure link to update their payment method
    • Save each email as a Gmail draft - do not send yet

    Done when A Gmail draft recovery email exists for every customer with a failed charge.

  4. 3
    Slack - deliver drafts for your approval
    slack.com How to Automate Slack
    WebRun in Slack: deliver drafts for your approval
    WebRun opens Slack to deliver drafts for your approval.
    • Post a Slack summary: total failed amount, number of customers affected, and a link to the Gmail drafts
    • Flag repeat failures at the top of the list

    Done when You have a Slack overview and can approve the Gmail drafts to send.

How can I automatically follow up with clients whose membership payment failed?

Every morning, WebRun opens Stripe and scans for failed membership charges from the past 24 hours, drafts a warm payment-recovery email for each affected client via Gmail, and posts the drafts to Slack so you can review and send - recovering revenue politely before accounts fall too far behind.

  • Every failed charge followed up within 24 hours
  • Polished, on-brand recovery emails drafted automatically
  • Revenue recovered without awkward manual calls

Built for gym and studio owners · subscription-based local businesses · fitness membership operators · wellness service providers

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
dashboard.stripe.com
ScheduleRuns automatically on this cadence
Every day at 8:30 AM
DeliveryHow each run's result reaches you
Recovery drafts · Slack
OutputWhat each run produces - A Slack summary of failed charges with amounts and customer names, plus Gmail draft recovery emails ready for your approval.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email clients about their failed payment without me seeing the message?

No. Every recovery email is saved as a Gmail draft and shown to you in Slack first. You approve and send.

What if the client's card already recovered on a retry?

WebRun checks Stripe for the current charge status at run time and skips any payment that has since been recovered automatically.

What does the email say?

A gentle, professional note explaining there was a hiccup with their payment and asking them to update their details via a secure link. No alarming language - just a simple prompt to fix it.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.