Automated Chiropractic Care Plan Dropout Alerts
Every Monday, WebRun opens ChiroTouch, compares each active patient's actual visit frequency against their prescribed care plan, flags anyone falling behind, drafts outreach messages in Gmail, and posts the front desk a prioritised Slack alert list.
How do I automatically track and flag chiropractic patients who are falling off their care plan?
Every Monday, WebRun opens ChiroTouch and checks every active care plan for patients whose visit frequency has fallen behind schedule. It ranks them by severity, drafts a personalised re-engagement message in Gmail for staff to review and send, and posts a prioritised alert list to Slack so no dropout goes unnoticed.
- Patients falling behind their care plan are caught weekly, not months later
- Staff get a ranked list so the most at-risk patients are contacted first
- No patient message goes out without staff review and approval
Built for chiropractic clinics · chiropractic office managers · multi-provider chiro practices
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
chirotouch.comin a real browser with your saved login - no setup, no API keys. -
1
ChiroTouch - audit care-plan visit adherence
chirotouch.com
WebRun opens ChiroTouch to audit care-plan visit adherence. - Open ChiroTouch and pull all patients on an active care plan
- Compare each patient's actual visit count against the prescribed frequency
- Calculate the number of skipped or overdue visits
- Rank patients by severity: one visit behind, two visits behind, three or more
Done when Every active care-plan patient has been assessed for adherence gaps.
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2
Gmail - draft personalised re-engagement message
gmail.com
WebRun opens Gmail to draft personalised re-engagement message. - Draft a warm, care-plan-specific re-engagement message for each flagged patient
- Reference the patient's prescribed frequency and current gap without clinical detail
- Save every draft unsent in Gmail for staff review before any message is sent
- Do not send any message to a patient without human approval
Done when A Gmail draft is ready for each flagged patient, waiting for staff approval.
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3
Slack - alert staff with prioritised dropout list
slack.com
WebRun opens Slack to alert staff with prioritised dropout list. - Post the dropout alert list to the front-desk Slack channel
- Sort by severity, most overdue patients first
- Note the Gmail draft status next to each patient name
Done when Staff have a prioritised care-plan dropout list in Slack with drafts ready to send.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it message patients automatically when they fall behind?
No. Every outreach message is saved as an unsent Gmail draft for staff to review and approve. WebRun never contacts a patient without a human in the loop.
How does it know what a patient's prescribed visit frequency is?
WebRun reads the care plan details recorded in ChiroTouch, including the prescribed visit frequency and plan duration, and compares that against actual appointment history.
What if a patient is on hold or discharged from their plan?
Patients whose care plans are marked as completed, discharged, or on hold in ChiroTouch are excluded from the dropout list each run.
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