Recover no-show chimney appointments before the slot goes to waste
Every night, WebRun checks Smart Service for appointments marked no-show that day, reopens the technician's slot on Google Calendar so it can be rebooked, drafts a friendly rebooking email in Gmail for the customer, and posts your office a Slack alert to follow up in the morning.
- No credit card
- Under $0.01 per run
- Cancel anytime
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
smartservice.comin a real browser with your saved login - no setup, no API keys. -
1
Smart Service - find today's no-show appointments
smartservice.com How to Automate Smart Service
WebRun opens Smart Service to find today's no-show appointments. - Open Smart Service and filter today's appointments marked no-show
- Capture the customer, property address, and the technician who was dispatched
- Note whether this is the customer's first no-show or a repeat
Done when Every no-show appointment from today is listed with its details.
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2
Google Calendar - reopen the slot for rebooking
calendar.google.com How to Automate Google Calendar
WebRun opens Google Calendar to reopen the slot for rebooking. - Reopen the technician's now-empty slot on Google Calendar
- Mark it available for the next rebooking or same-day fill-in
Done when Every no-show slot is released back to the open calendar.
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3
Gmail - draft the rebooking email
gmail.com How to Automate Gmail
WebRun opens Gmail to draft the rebooking email. - Draft a friendly, no-blame rebooking email offering two or three new times
- Leave every email as an unsent draft for the office to review and send
- Note repeat no-shows for the office to consider before offering a new slot
Done when A review-ready rebooking draft exists in Gmail for every no-show customer.
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4
Slack - alert the office to follow up
slack.com How to Automate Slack
WebRun opens Slack to alert the office to follow up. - Post a nightly list to the office Slack channel of today's no-shows and their drafts
- Flag repeat no-shows separately from first-time misses
Done when The office has tonight's no-show list in Slack to review in the morning.
How do I recover a chimney appointment after a customer no-shows?
Every night, WebRun checks Smart Service for appointments marked no-show, reopens the technician's slot on Google Calendar, drafts a friendly rebooking email in Gmail, and posts your office a Slack list to review in the morning. Repeat no-shows are flagged separately, and no email reaches the customer without your team approving it.
- No-show slots are reopened the same night instead of sitting empty
- Customers get a no-blame rebooking offer without office follow-up work
- Repeat no-shows are flagged so the office can require a deposit or confirmation
Built for chimney sweep companies · field service schedulers · home service office managers
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email the no-show customer without office review?
No. Every rebooking email is saved as an unsent Gmail draft. Your office reviews and sends it, so WebRun never contacts a customer about a missed appointment on its own.
Does it free up the slot right away?
Yes. The technician's calendar slot is reopened the same night, so it is available for a same-day fill-in or a new booking the next morning.
How does it treat repeat no-shows differently?
It flags repeat no-shows separately in the Slack list and notes it in the draft, so your office can decide whether to require a deposit or a confirmation call before rebooking.
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