Flag creosote level 3 hazards for same-day follow-up
Throughout the day, WebRun monitors Smart Service for completed inspections flagged with level 3 creosote buildup, drafts an urgent text message in Twilio the office can review and send right away, and posts an immediate Slack alert to your safety lead naming the customer and address.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I flag level 3 creosote buildup for immediate safety follow-up?
Throughout the day, WebRun checks Smart Service for inspections flagged with level 3 creosote buildup, drafts an urgent text in Twilio the office can review and send, and posts an immediate Slack alert naming the customer and address. The Slack alert lands within minutes, so a hazardous chimney gets a same-day human follow-up.
- Hazardous chimneys get a same-day human follow-up instead of sitting in a report
- Safety leads see level 3 findings in Slack within minutes
- Customer texts are drafted immediately but never sent without office review
Built for chimney sweep companies · chimney safety inspectors · field service safety leads · home service businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
smartservice.comin a real browser with your saved login - no setup, no API keys. -
1
Smart Service - detect level 3 creosote findings
smartservice.com How to Automate Smart Service
WebRun opens Smart Service to detect level 3 creosote findings. - Open Smart Service and check completed inspections for the creosote level field
- Filter to findings marked level 3, the glazed or hazardous tier
- Capture the customer, property address, technician, and inspection notes
Done when Every level 3 creosote finding from today's inspections is captured with its details.
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2
Twilio - draft an urgent customer safety text
twilio.com How to Automate Twilio
WebRun opens Twilio to draft an urgent customer safety text. - Draft an urgent, plain language text explaining the hazard and the recommended next step
- Leave every draft unsent in Twilio for the office to review before it goes to the customer
- Note that a live phone call is still the fastest path. The text is a backup and a written record
Done when A review-ready safety text is drafted in Twilio for every level 3 finding.
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3
Slack - alert the safety lead immediately
slack.com How to Automate Slack
WebRun opens Slack to alert the safety lead immediately. - Post an immediate alert to the safety channel naming the customer, address, and technician
- Mark the alert urgent so the office calls the customer the same day
Done when Your safety lead sees the level 3 alert in Slack within minutes of the inspection being logged.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text the customer about a hazard without anyone checking first?
No. The safety text is saved as a draft in Twilio for your office to review and send. WebRun's own action is the internal Slack alert, which posts immediately so your team can also just pick up the phone.
What counts as a level 3 creosote finding?
Any inspection where the technician marks the creosote buildup at the glazed or hazardous tier in Smart Service. That is the same severity marking your crews already use, so no new field or judgment call is added.
How fast does the office get notified?
Within minutes. WebRun checks Smart Service every few minutes during business hours, so a level 3 finding logged mid inspection reaches Slack well before the crew leaves the property.
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