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For catering companies, event caterers & catering marketing teams

Collect reviews from clients after every catering event

Every morning, WebRun opens CaterZen, finds events that completed in the last 24 hours, drafts a warm thank-you and review request in Gmail for each client, and posts a Slack summary so your team knows outreach is queued and ready to send.

  • No credit card
  • Under $0.01 per run
  • Cancel anytime
14,115 templates Safe automation No code
Every day at 9:00 AM WebRun
1 CaterZen find events completed in the last 24 hours
2 Gmail draft thank-you and review request
3 Slack confirm outreach is ready for approval
Run a sample
In short

How do I automatically ask catering clients for reviews after events?

WebRun opens CaterZen every morning and finds every event that completed in the last 24 hours. It drafts a warm, personalised thank-you and review request in Gmail for each client and posts your team a Slack summary with links to every draft, so no completed event misses a timely, professional follow-up.

  • Every completed event triggers a personalised review request draft within 24 hours
  • No review opportunity is missed because of manual follow-up falling through the cracks
  • You stay in full control by approving every message before it reaches the client

Built for catering companies · event caterers · catering marketing teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.caterzen.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    CaterZen - find events completed in the last 24 hours
    caterzen.com
    WebRun in CaterZen: find events completed in the last 24 hours
    WebRun opens CaterZen to find events completed in the last 24 hours.
    • Open CaterZen and filter events to those marked complete in the last 24 hours
    • Capture the client name, event type, guest count, and any notes that personalise the message
    • Skip clients who already received a post-event message this cycle

    Done when Every event completed yesterday is identified with its client and event details.

  3. 2
    Gmail - draft thank-you and review request
    gmail.com How to Automate Gmail
    WebRun in Gmail: draft thank-you and review request
    WebRun opens Gmail to draft thank-you and review request.
    • Draft a warm, personalised thank-you email for each client referencing their event type and date
    • Include a polite request for a Google or Yelp review with a direct link
    • Save as a Gmail draft. Do not send without your review and approval

    Done when A ready-to-send draft thank-you and review request exists in Gmail for each client.

  4. 3
    Slack - confirm outreach is ready for approval
    slack.com How to Automate Slack
    WebRun in Slack: confirm outreach is ready for approval
    WebRun opens Slack to confirm outreach is ready for approval.
    • Post a Slack summary listing each client who had an event complete yesterday
    • Include a link to each Gmail draft so the team can approve with one click

    Done when Your team has a Slack notification confirming which review request drafts are ready.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.caterzen.com
ScheduleRuns automatically on this cadence
Every day at 9:00 AM
DeliveryHow each run's result reaches you
Review request drafts · Gmail
OutputWhat each run produces - A drafted Gmail thank-you and review request for each recently completed event, with a Slack summary for easy approval.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input GUARDRAIL
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send the review request to clients without my approval?

No. Every thank-you and review request is saved as a Gmail draft. Nothing is sent to a client until you review it and click Send yourself.

Which review platform does it link to in the email?

You set your preferred review link, such as your Google Business Profile or Yelp page, during setup. WebRun inserts that link into every draft.

What if an event did not go well and we do not want to request a review?

Because every draft requires your approval before sending, you simply delete any draft where a review request is not appropriate. Nothing goes out automatically.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.