Automated Ensocare Referral Response Tracking
Every morning, WebRun opens Ensocare to see which post-acute referrals are still awaiting a response, checks Outlook for any facility reply that came in overnight, and drafts a polite follow up for referrals that have gone quiet, leaving it unsent for your case manager to review.
How do I know when a post-acute referral needs a follow up?
WebRun tracks every post-acute referral sent from Ensocare, checks Outlook each morning for a facility reply, and flags any referral that has gone silent for more than a day. For each quiet referral it drafts a polite follow up in Outlook and leaves it unsent, so your case managers always know what to chase and never send a duplicate note by hand.
- No post-acute referral goes more than a day without a response check
- Every silent referral gets a drafted follow up instead of a forgotten one
- Case managers see reply status without checking Outlook and Ensocare separately
Built for Hospital case managers · discharge planners · post-acute liaisons · care coordination teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.ensocare.comin a real browser with your saved login - no setup, no API keys. -
1
Ensocare - find referrals awaiting response
ensocare.com
WebRun opens Ensocare to find referrals awaiting response. - Open Ensocare and list referrals sent to SNFs and home health agencies
- Note the days since each referral was sent and whether a response is logged
- Flag any referral open more than a day with no response
Done when Every open referral has its days waiting and response status listed.
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2
Outlook - check for facility replies
microsoft.com
WebRun opens Outlook to check for facility replies. - Search Outlook for replies from each facility's referral contact
- Match any reply found back to the referral in Ensocare
- For referrals still silent, draft a polite follow up email and leave it unsent in Drafts for the case manager to review and send
Done when Every silent referral has a drafted follow up waiting for review in Outlook.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email the facility without me?
No. WebRun only drafts the follow up email in Outlook and leaves it unsent. A case manager reviews and sends it, nothing goes to a facility on its own.
How does it know a referral has gone quiet?
It reads how many days each referral has been open in Ensocare and checks Outlook for a matching reply, flagging anything past a day with no response logged.
What if the facility already replied?
It matches incoming Outlook replies back to the referral automatically, so anything already answered is marked as responded and skipped from the follow up list.
Related templates
Put this on autopilot.
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