Automated Car Wash Review Requests
Every morning, WebRun opens Washify to find customers who visited in the past 24 hours, drafts a short personalized review request for each one and queues it for team approval, then checks Google Business for any new reviews posted overnight and posts a combined summary to Slack.
How can I automatically request reviews from car wash customers?
WebRun pulls recent visitors from Washify every morning, drafts personalized Google Business review requests for each eligible customer, and queues every draft for team approval before sending. It also monitors Google Business overnight for new reviews and posts a daily summary to Slack, flagging any low-rated reviews for a fast management response.
- Review requests are drafted for every eligible visitor daily, with no manual work
- No review request ever goes to a customer without a human approval
- Negative reviews are flagged in Slack within hours of posting for fast response
Built for car wash operators · location managers · multi-site owners
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
washify.comin a real browser with your saved login - no setup, no API keys. -
1
Washify - find recent visitors
washify.com
WebRun opens Washify to find recent visitors. - Open Washify and pull the list of customers who completed a wash in the last 24 hours
- Capture each customer's name, wash type, and contact details
- Exclude any customer who already received a review request in the past 90 days
Done when A deduplicated list of eligible review-request recipients is ready.
-
2
Google Business - draft requests and check new reviews
business.google.com
WebRun opens Google Business to draft requests and check new reviews. - Draft a short, friendly review request for each eligible customer, referencing their wash type
- Include your Google Business review link so it is one tap away
- Leave every draft unsent and queued for team approval before any message goes to a customer
- Also check Google Business for any new reviews posted since the last run
Done when Review request drafts are queued for approval, and new reviews are captured.
-
3
Slack - post daily review summary
slack.com
WebRun opens Slack to post daily review summary. - Post the daily review summary to Slack, including the count of draft requests queued
- Show any new reviews with their star rating and excerpt so management can respond
- Flag any review rated 3 stars or below for priority management response
Done when Your team has the review request queue count and all new reviews in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests to customers without my approval?
No. Every review request is drafted and queued in Slack for team approval before anything is sent to a customer. WebRun never contacts a customer directly on its own.
How does it avoid spamming customers who already got a request?
WebRun tracks which customers received a request in the past 90 days and excludes them automatically on each run, so no one gets the same ask twice in a short period.
What happens when a negative review comes in?
Reviews rated 3 stars or below are flagged in the Slack summary so management can respond promptly. WebRun surfaces the rating and the review text so you have everything you need to reply.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.