Automated Car Wash Dunning
Every morning, WebRun opens DRB to find membership accounts with failed or overdue payments, cross-references Stripe for payment method status, drafts a polite update-your-card text for each member, and posts the full dunning worklist to Slack so your team can approve and send outreach.
How do I automatically recover failed car wash membership payments?
WebRun opens DRB every morning to find members with failed payments, then checks Stripe for each card's status and drafts a polite update-your-card message. The full dunning worklist, sorted by days overdue, is posted to Slack for your team to review and approve before any message reaches a member.
- Failed-payment members are flagged every morning before revenue is lost
- Card-update messages are drafted and ready for one-click approval
- Members who self-resolve overnight are excluded automatically
Built for car wash operators · membership managers · finance teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
drb.comin a real browser with your saved login - no setup, no API keys. -
1
DRB - find failed payment accounts
drb.com
WebRun opens DRB to find failed payment accounts. - Open DRB and filter membership accounts to those with a failed or declined payment
- Capture each member's name, plan tier, contact number, and number of failed attempts
- Sort the list by days overdue so the longest-lapsed accounts appear first
Done when Every member with a failed payment is listed and sorted by severity.
-
2
Stripe - draft card-update messages
stripe.com
WebRun opens Stripe to draft card-update messages. - Look up each member's payment method status in Stripe to confirm the card is expired or declined
- Draft a short, polite update-your-card text for each member with the Stripe payment link
- Leave every draft unsent, ready for team review before anything goes to the member
Done when A ready-to-send card-update message is drafted for each failed-payment member.
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3
Slack - post dunning worklist for review
slack.com
WebRun opens Slack to post dunning worklist for review. - Post the full dunning worklist to the designated Slack channel
- Include each member's name, days overdue, and the draft text for quick review
- Flag members with three or more failed attempts for priority follow-up
Done when Your team has today's dunning worklist and draft messages in Slack, ready for approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send card-update texts to members automatically?
No. Every text is drafted and posted to Slack for your team to approve before anything is sent. No message goes to a member without a human sign-off.
How does it prioritize the dunning list?
WebRun sorts members by days overdue and flags those with three or more failed attempts so your team focuses on the most at-risk accounts first each morning.
What if a member updates their card on their own overnight?
WebRun reads live payment method status from Stripe each morning, so anyone who already updated their card is excluded from the worklist automatically.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.