Automated Sintel Holiday Pickup Reminders
Every morning during a holiday rush, WebRun opens Sintel Systems, finds preorders due for pickup that day, drafts a friendly reminder by text in Twilio or email in Gmail depending on what the customer has on file, and leaves every draft queued for staff to review before it sends.
How do I remind customers to pick up holiday preorders?
WebRun reminds holiday preorder customers to pick up without sending anything on its own. Each morning it finds Sintel Systems preorders due that day, drafts a short reminder by text in Twilio or email in Gmail depending on the contact on file, and leaves every message queued for staff to review, so no customer forgets and nothing goes out unapproved.
- Preorder customers get a same day reminder without staff typing one
- No text or email goes out without a staff review first
- Customers who already picked up are skipped automatically
Built for candy shops · chocolatiers · holiday gift retailers · confectionery shops with preorders
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
sintelsystems.com/candy-shop-posin a real browser with your saved login - no setup, no API keys. -
1
Sintel Systems - find preorders due today
sintelsystems.com
WebRun opens Sintel Systems to find preorders due today. - Open Sintel Systems and pull preorders with a pickup date of today
- Capture the customer name, contact method on file, order contents, and balance due
- Skip any order already marked picked up
Done when Every preorder due today is listed with its contact method and balance.
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2
Twilio - draft the pickup text
twilio.com
WebRun opens Twilio to draft the pickup text. - Draft a short pickup reminder text for customers with a phone number on file
- Include the pickup window and balance due
- Leave every text queued, unsent, for staff to review
Done when A drafted pickup text exists for every eligible customer with a phone number on file.
-
3
Gmail - draft the pickup email
gmail.com
WebRun opens Gmail to draft the pickup email. - Draft a pickup reminder email for customers without a phone number on file
- Include the same pickup window and balance due
- Leave the email as a draft in Gmail for staff to review before sending
Done when A drafted pickup email exists for every remaining customer.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text or email customers without approval?
No. Every reminder is drafted and queued, whether by text in Twilio or email in Gmail. Staff review and send each one. Nothing goes out on its own.
How does it decide text versus email?
It uses whichever contact method the customer has on file in Sintel Systems. Give a customer both and WebRun defaults to text for same day reminders.
What if a customer already picked up their order?
It reads the live pickup status in Sintel Systems each morning, so anyone already marked picked up is skipped automatically.
Related templates
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