Automated Bookstore Review Request Emails
Every night, WebRun opens Bookmanager, finds customers who made a purchase in the past 48 hours but have not yet been asked for a review, drafts a personal, on-brand review-request email for each, and queues the drafts in Gmail for you to approve and send.
How can I automatically ask bookstore customers to leave a review?
WebRun checks Bookmanager every night for customers who bought in the past 48 hours and have not been asked for a review, then drafts a personalised email for each in Gmail. You review and approve each draft before it is sent, keeping you in full control.
- Review requests go out consistently without any manual effort after your approval
- Each email is personalised with the book the customer bought
- Customers are never asked twice thanks to automatic deduplication
Built for independent bookstore owners · indie booksellers · bookstore managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
bookmanager.comin a real browser with your saved login - no setup, no API keys. -
1
Bookmanager - find recent purchasers not yet asked for a review
bookmanager.com
WebRun opens Bookmanager to find recent purchasers not yet asked for a review. - Open Bookmanager and pull transactions from the past 48 hours
- Filter to customers who have an email address on file
- Exclude customers already sent a review request this month
- Capture the customer name, email, and the title they purchased
Done when A list of eligible customers with their purchase details is ready.
-
2
Gmail - draft personalised review requests for your approval
gmail.com
WebRun opens Gmail to draft personalised review requests for your approval. - For each customer, draft a warm, personalised review-request email mentioning the book they bought
- Include a direct link to your Google Business profile or preferred review platform
- Leave every draft unsent in Gmail for your review
- Label the drafts 'Review requests - [date]' so they are easy to find and approve
Done when A personalised review-request draft is queued in Gmail for every eligible customer.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests automatically without my approval?
No. Every review request stays as a Gmail draft until you review and send it yourself. Nothing goes to a customer without your explicit approval.
How does it avoid asking the same customer twice?
It checks purchase history and flags in Bookmanager to skip anyone already sent a review request this month, so customers are never asked repeatedly.
Can I customise the tone of the review request?
Yes. Provide WebRun with a sample email or tone guide during setup and it will match your store's voice in every draft.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.