Stay on top of remake orders so no customer waits twice
Every Monday, WebRun opens Markate, finds jobs tagged as remakes or re-orders, checks their age and notes for supplier status, posts a ranked worklist to Slack, and logs every open remake to Airtable so your team can track progress from order to re-install.
- No credit card
- Under $0.01 per run
- Cancel anytime
How do I track and manage open remake orders for window treatments?
WebRun opens Markate every Monday, finds all open window treatment remake and re-order jobs, checks their age and supplier notes, and posts a ranked worklist to Slack with the oldest items first. Every remake is tracked in Airtable from order through to re-install so no customer who has already waited once is left waiting again without a follow-up.
- Every open remake visible to the team every Monday in a single ranked Slack post
- Remakes past 21 days flagged for escalation before the customer calls
- Full remake history in Airtable from order date to re-install completion
Built for window treatment installers · blinds and shades business owners · home improvement contractors managing re-orders
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.markate.comin a real browser with your saved login - no setup, no API keys. -
1
Markate - find open remake and re-order jobs
markate.com How to Automate Markate
WebRun opens Markate to find open remake and re-order jobs. - Open Markate and filter jobs tagged as remake, re-order, or similar labels
- Capture the customer name, original job date, remake reason, assigned technician, supplier, and days open for each
- Note any jobs where the remake is past an expected delivery date
Done when All open remake and re-order jobs are listed with full details and days outstanding.
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2
Slack - post the weekly remake worklist
slack.com How to Automate Slack
WebRun opens Slack to post the weekly remake worklist. - Post the remake worklist to the ops Slack channel sorted by days open
- Flag any remake open for more than 21 days at the top
- Include the original job date, customer name, and remake reason for each entry
Done when The weekly remake worklist is live in Slack with all open items prioritised.
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3
Airtable - track remake orders from placement to completion
airtable.com How to Automate Airtable
WebRun opens Airtable to track remake orders from placement to completion. - Add or update a record in the remake tracker for each open job
- Record the customer name, remake reason, supplier, order placement date, expected delivery, and current status
- Flag records open for more than 21 days for escalation
Done when The Airtable remake tracker is current with every open and recently completed remake.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Does it contact the customer or supplier about the remake automatically?
No. WebRun posts an internal Slack worklist for your team to action. All outreach to suppliers or customers about remake status is handled by your team and is never automated.
How does it know which jobs are remakes?
It looks for jobs with remake or re-order tags in Markate. Consistent tagging by your team in Markate ensures every remake is captured by this workflow.
What happens once a remake is installed and the job is closed in Markate?
The next Monday run detects the updated job status and marks the Airtable record as completed, removing it from future worklists.
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