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Automated Barbershop Review Request Messages

Every evening, WebRun checks Booksy for appointments completed today, drafts a friendly review request SMS for each client with a direct link to your Google or Booksy review page, queues the messages in Twilio for your approval, and posts the list to Slack so you can release the batch before bedtime.

Runs on WebRun · Strict Lockdown policy
Every night at 7:30 PM WebRunorchestrates each step
1 Booksy find today's completed appointments
2 Twilio draft review request messages
3 Slack send you the approval queue
In short

How do I automatically ask barbershop clients for reviews after their visit?

WebRun checks Booksy every evening for completed appointments and drafts a personalised review request SMS for each client via Twilio, including a direct link to your preferred review platform. Messages are queued in Slack for your approval before sending, steadily building your online reputation without chasing clients manually.

  • A steady stream of new reviews without manually following up with every client
  • Frequent visitors are never over-asked thanks to a 90-day cooldown
  • Every message is reviewed by you before it reaches a client

Built for barbershops · barbers · grooming studios · men's salons

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens booksy.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Booksy - find today's completed appointments
    booksy.com
    WebRun in Booksy: find today's completed appointments
    WebRun opens Booksy to find today's completed appointments.
    • Open Booksy and pull appointments with a completed or checked-out status for today
    • Capture each client's name, phone number, and the barber they saw
    • Skip any client who received a review request in the past 90 days

    Done when Every completed visit today is listed with the client's contact details.

  3. 2
    Twilio - draft review request messages
    twilio.com
    WebRun in Twilio: draft review request messages
    WebRun opens Twilio to draft review request messages.
    • Draft a short, warm review request SMS for each client thanking them and naming the barber
    • Include a direct link to the shop's Google Business or Booksy review page
    • Queue each message as a draft and do not send until you approve

    Done when All review request messages are drafted in Twilio and held for review.

  4. 3
    Slack - send you the approval queue
    slack.com
    WebRun in Slack: send you the approval queue
    WebRun opens Slack to send you the approval queue.
    • Post tonight's review request queue with client names, barbers, and message previews
    • Show the total count so you can approve the full batch quickly

    Done when You have the full queue in Slack and can release the batch or edit individual messages.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
booksy.com
ScheduleRuns automatically on this cadence
Every night at 7:30 PM
DeliveryHow each run's result reaches you
Review queue · Slack
OutputWhat each run produces - A daily list of completed visits with draft review request messages ready for approval.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send review requests without my approval?

No. Every request is drafted and queued in Slack for your review first. You release the batch or adjust any individual message before it goes to a client.

How does it avoid asking the same client too often?

It checks the client's request history and skips anyone who received a review ask in the past 90 days, so regulars are never pestered on every visit.

Which review platform does the link go to?

It includes a link to whichever platform you specify, such as Google Business, Booksy reviews, or Yelp. You set the default link once when setting up WebRun.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.