Automated Barbershop Failed Payment Recovery
When Stripe records a failed membership payment, WebRun looks up the client in Squire, drafts a polite recovery SMS with a payment link, queues the message in Twilio for your approval, and alerts you in Slack so you can release it quickly before the membership lapses.
How do I automatically recover failed barbershop membership payments?
When Stripe records a failed membership payment, WebRun looks up the client in Squire, drafts a polite recovery SMS with a Stripe payment link via Twilio, and queues it in Slack for your approval. Nothing is charged or sent automatically, recovering membership revenue before the lapse without any awkward manual calls.
- Failed payments are flagged and actioned the same day, before the membership lapses
- Clients get a polite self-service link rather than an awkward phone call
- No charge or message goes out without your explicit approval
Built for barbershops with memberships · barbers · grooming studios · men's salons with subscriptions
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
dashboard.stripe.comin a real browser with your saved login - no setup, no API keys. -
1
Stripe - detect failed membership payment
stripe.com
WebRun opens Stripe to detect failed membership payment. - Monitor Stripe for failed or declined subscription payment events
- Note the customer ID, failed amount, membership tier, and failure reason
- Skip any payment that has already been retried or resolved today
Done when Every new failed payment is identified with the customer and plan details.
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2
Squire - look up the client's membership details
getsquire.com
WebRun opens Squire to look up the client's membership details. - Look up the client in Squire using the Stripe customer ID or email
- Confirm the membership tier and the client's phone number for the recovery message
Done when The client's contact details and membership tier are confirmed from Squire.
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3
Twilio - draft a polite payment recovery message
twilio.com
WebRun opens Twilio to draft a polite payment recovery message. - Draft a short, polite SMS explaining the payment issue and naming the membership tier
- Include a direct Stripe payment link so the client can update their card in one tap
- Queue the message as a draft and do not send without your approval
Done when The payment recovery SMS is drafted in Twilio and held for review.
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4
Slack - alert you for fast approval
slack.com
WebRun opens Slack to alert you for fast approval. - Post a Slack alert with the client's name, failed amount, and draft message preview
- Flag the urgency so you know to approve quickly before the retry window closes
Done when You have the recovery message in Slack and can approve to send it immediately.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it message the client about the failed payment automatically?
No. Every recovery message is drafted and held in Slack for your approval first. Nothing goes to the client until you release it, so the tone is always right.
Does it charge the card again on its own?
No. WebRun drafts a message with a self-service payment link. The client updates their card and pays through Stripe. WebRun never initiates a charge.
What if the payment recovers before the message is sent?
It checks the live Stripe payment status before sending. If the payment has already been recovered or the subscription cancelled, the message is skipped automatically.
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