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Automated Balloon Add-On Offers

Every morning, WebRun opens TripWorks, finds passengers on flights a few days out who have not yet added the champagne toast or photo package, logs each opportunity in a Google Sheet, and drafts a tasteful pre-flight add-on offer email in Gmail, queued for you to review and send.

Runs on WebRun · Strict Lockdown policy
Every day at 9:00 AM WebRunorchestrates each step
1 TripWorks find bookings without add-ons
2 Google Sheets log the upsell opportunities
3 Gmail draft the add-on offer email
In short

How do I automatically offer champagne and photo add-ons before a balloon flight?

Every morning, WebRun finds TripWorks passengers on flights a few days out who have not added the champagne toast or photo package, logs each opportunity in a Google Sheet, and drafts a tasteful add-on offer email in Gmail. Every offer is queued for your review, so a warm, well-timed upsell reaches guests only after you approve it.

  • More flights include the champagne or photo package with no manual chasing
  • Guests who already added an extra are never offered it again
  • Every add-on offer is reviewed for tone before it reaches a guest

Built for hot air balloon operators · balloon ride companies · revenue managers · tour operators

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.tripworks.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    TripWorks - find bookings without add-ons
    tripworks.com
    WebRun in TripWorks: find bookings without add-ons
    WebRun opens TripWorks to find bookings without add-ons.
    • Open TripWorks and list passengers on flights three to five days out
    • Read the add-ons already attached to each booking
    • Flag bookings with no champagne toast or photo package added
    • Capture the passenger name, email, flight date, and party size

    Done when Upcoming bookings missing the champagne or photo add-on are identified with their details.

  3. 2
    Google Sheets - log the upsell opportunities
    docs.google.com
    WebRun in Google Sheets: log the upsell opportunities
    WebRun opens Google Sheets to log the upsell opportunities.
    • Open the add-on opportunities sheet in Google Sheets
    • Record each flagged booking with its flight date, party size, and which add-on is missing
    • Mark whether a champagne, photo, or both offer applies to that guest
    • Keep a running tally so you can see the week's add-on opportunity at a glance

    Done when The Google Sheet lists every upcoming booking with a champagne or photo add-on opportunity.

  4. 3
    Gmail - draft the add-on offer email
    gmail.com
    WebRun in Gmail: draft the add-on offer email
    WebRun opens Gmail to draft the add-on offer email.
    • Draft a tasteful, low-pressure offer email describing the champagne toast and photo package
    • Tailor the offer to what the guest has not yet added and their flight date
    • Include the simple way to add it to their existing booking
    • Save each email as a Gmail draft. Do not send any add-on offer automatically.

    Done when An add-on offer draft exists in Gmail for each flagged booking, ready for your review.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.tripworks.com
ScheduleRuns automatically on this cadence
Every day at 9:00 AM
DeliveryHow each run's result reaches you
Add-on opportunities · Google Sheets
OutputWhat each run produces - A Google Sheet of upcoming bookings missing add-ons plus Gmail offer drafts for the champagne toast and photo package.
Sheet + drafts
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it send add-on offers to passengers without me?

No. Every offer is saved as a Gmail draft and waits for your review. You can adjust the tone, change the offer, or skip a guest before anything is sent.

Will it pester guests who already added an extra?

No. It reads the live add-ons on each TripWorks booking and only flags guests who have not added the champagne toast or photo package, so no one is offered something they already bought.

How far ahead does it make the offer?

It targets flights three to five days out by default, giving guests time to decide and your team time to prepare the extras. You can shift that window to suit how far ahead you book.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.