Automated Weather Cancellation Rebooking
Every morning, WebRun opens TripWorks, finds passengers whose flights were cancelled for weather and who have not rebooked yet, checks your upcoming availability, and drafts a warm rebook nudge text in Twilio offering the next open dates, queued for your approval so no weather-cancelled guest slips away.
How do I automatically nudge weather-cancelled balloon passengers to rebook?
Every morning, WebRun finds passengers whose balloon flights were cancelled for weather in TripWorks and have not rebooked, checks your next open dates, and drafts a warm rebook nudge text in Twilio for each. Every nudge is queued for your approval, so cancelled guests are gently invited back onto open slots without any message sending on its own.
- Weather-cancelled guests get invited back before their credit is forgotten
- Only passengers who have not rebooked are nudged, from live status
- No rebook text goes out until you approve the queued batch
Built for hot air balloon operators · balloon ride companies · reservations teams · tour operators
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.tripworks.comin a real browser with your saved login - no setup, no API keys. -
1
TripWorks - find unrebooked weather cancellations
tripworks.com
WebRun opens TripWorks to find unrebooked weather cancellations. - Open TripWorks and find flights cancelled for weather in recent days
- For each affected passenger, check whether they have already rebooked or used a credit
- Keep only passengers who have not rebooked and hold a valid credit or open booking
- Read your next open flight dates and launch sites to offer them
Done when Weather-cancelled passengers who have not rebooked are listed with your next open dates.
-
2
Twilio - draft the rebook nudge text
twilio.com
WebRun opens Twilio to draft the rebook nudge text. - Draft a warm, understanding rebook nudge for each affected passenger
- Acknowledge the weather cancellation and offer the next open dates and launch sites
- Include the simple way to claim a new slot with their existing credit
- Queue every nudge in Twilio for approval. Do not send any rebook message automatically.
Done when A rebook nudge text is queued in Twilio for each unrebooked passenger, waiting for approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text cancelled passengers without my approval?
No. Every rebook nudge is queued in Twilio and waits for you to approve it. You can edit the message or hold a guest before any text goes out.
Does it skip people who already rebooked?
Yes. It reads live booking status in TripWorks and only nudges passengers who were cancelled for weather and have not rebooked or used their credit yet, so no one gets a needless message.
What dates does the nudge offer?
It offers your next genuinely open flight dates and launch sites read from live TripWorks availability, so guests are only pointed at slots that can actually take them.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.