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Automated Balloon Review Request Drafts

Every evening, WebRun opens TripWorks, finds the passengers who flew and landed that day, and drafts a warm thank-you email in Gmail for each of them with your review link and the flight-photo gallery link, personalised by flight, and queues every draft for your review before it sends.

Runs on WebRun · Strict Lockdown policy
Every day at 7:00 PM WebRunorchestrates each step
1 TripWorks find today's landed passengers
2 Gmail draft the review and photo request
In short

How do I automatically draft review and photo requests after a balloon landing?

Each evening, WebRun finds the balloon passengers who flew and landed that day in TripWorks and drafts a warm thank-you email in Gmail for each one, with your review link and their flight-photo gallery link. Every draft is queued for your review, so a personal note goes to real fliers only after you approve and send it.

  • Happy fliers get a review ask the same evening while the flight is fresh
  • Only passengers who actually flew are asked, protecting your review quality
  • Every thank-you note is reviewed before it reaches a guest

Built for hot air balloon operators · balloon ride companies · marketing teams · tour operators

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens www.tripworks.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    TripWorks - find today's landed passengers
    tripworks.com
    WebRun in TripWorks: find today's landed passengers
    WebRun opens TripWorks to find today's landed passengers.
    • Open TripWorks and list flights that flew and completed today
    • Capture each passenger's name, email, flight date, and launch site
    • Skip any flight that was scrubbed or did not actually fly
    • Note the matching photo gallery reference for each flight if one is on file

    Done when Every passenger who flew and landed today is listed with their flight details.

  3. 2
    Gmail - draft the review and photo request
    gmail.com
    WebRun in Gmail: draft the review and photo request
    WebRun opens Gmail to draft the review and photo request.
    • Draft a warm thank-you email for each passenger referencing their flight and launch site
    • Include your review link and a polite ask to share how the experience went
    • Add the link to that flight's photo gallery so guests can view and download their images
    • Save each email as a Gmail draft. Do not send any thank-you or review request automatically.

    Done when A thank-you draft with the review and photo links exists in Gmail for each landed passenger, ready for review.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
www.tripworks.com
ScheduleRuns automatically on this cadence
Every day at 7:00 PM
DeliveryHow each run's result reaches you
Review request drafts · Gmail
OutputWhat each run produces - A Gmail thank-you draft per landed passenger with a review link and flight-photo gallery link, pending your review.
Drafts
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email passengers a review request without me?

No. Every thank-you and review request is saved as a Gmail draft and waits for your review. You can edit the note or skip a guest before anything is sent.

Does it only email people who actually flew?

Yes. It reads live flight status in TripWorks and includes only passengers whose flight flew and landed that day. Scrubbed or no-fly bookings are excluded, so no one who did not fly gets asked to review.

Can it include the flight photos?

Yes. If a photo gallery link is on file for that flight in TripWorks, the draft includes it so guests can view and download their images alongside the review ask. Without a gallery on file, the draft simply omits that link.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.