Automated Bakery Review Request Emails
Every morning, WebRun opens BakeSmart and identifies orders collected two to three days ago. For each completed pickup, it drafts a warm review request email with a direct link to your Google or Facebook review page, logs the outreach in your Google Sheet, and queues the message in Gmail for your approval before sending.
How do I automatically ask customers to leave a review after collecting their cake?
Every morning, WebRun opens BakeSmart and identifies orders collected two or three days ago. For each recent pickup, it drafts a warm review request email with a direct link to your review page and logs the outreach in Google Sheets to prevent duplicates. Every draft waits in Gmail for your approval before it reaches the customer.
- Review requests sent while the order experience is still fresh, 2 to 3 days after pickup
- No duplicate requests thanks to a 90-day outreach window tracked in Google Sheets
- Every message reviewed by you before it reaches the customer
Built for custom cake shops · bakeries · patisseries · home bakers building a review profile
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.bakesmart.comin a real browser with your saved login - no setup, no API keys. -
1
BakeSmart - find orders collected 2 to 3 days ago
bakesmart.com
WebRun opens BakeSmart to find orders collected 2 to 3 days ago. - Open BakeSmart and filter completed orders to those with a pickup date two or three days ago
- Capture the customer name, email, and a brief summary of the order for personalisation
- Skip any customers already sent a review request or who have opted out of marketing
Done when All eligible completed orders from two to three days ago are identified with customer details.
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2
Google Sheets - log review outreach status
google.com
WebRun opens Google Sheets to log review outreach status. - Open the review outreach Google Sheet
- Add a row for each customer with the order date, outreach date, and status set to pending
- Check for duplicates to ensure no customer is asked twice within 90 days
Done when The outreach log is updated and duplicate checks complete.
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3
Gmail - draft review request for approval
gmail.com
WebRun opens Gmail to draft review request for approval. - Draft a warm, personalised review request email to each eligible customer
- Include a thank you note and a direct link to the Google or Facebook review page
- Leave the email as a draft for your review and approval before sending. Do not send without approval
Done when A review request draft is waiting in Gmail for each eligible completed order.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send review requests without my approval?
No. Every review request is left as a draft in Gmail for your review. Nothing is sent to any customer until you approve it.
Will it send duplicate requests to the same customer?
No. WebRun checks the outreach log in Google Sheets and skips any customer who received a review request within the last 90 days.
Which review platform does the link go to?
You set the review link once when you set up the workflow. WebRun inserts the same link into every draft, so all requests point to your chosen platform, whether Google, Facebook, or another site.
Related templates
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