Flag order exceptions before they delay your trade counter
Every hour, WebRun opens MAM Software Autopart, scans the order queue for lines in exception status, categorises each issue by type such as price mismatch or allocation failure, logs them to a Google Sheet, and posts an urgent Slack alert to the counter supervisor so exceptions are cleared before they delay trade customers.
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How do I automatically flag order exceptions in MAM Autopart before they delay customers?
WebRun scans MAM Software Autopart every hour for orders stuck in exception status, categorises each issue by type such as price mismatch or allocation failure, logs them to a Google Sheet with age flags, and posts the counter supervisor a Slack alert so the queue is cleared before trade customers experience a delay.
- Exceptions are flagged within the hour so the counter team clears them before customers are kept waiting
- Exceptions aged over 2 hours escalate automatically to the supervisor
- The exception log shows a full history so patterns like recurring price mismatches are easy to spot
Built for auto parts distributors · trade counter supervisors · automotive jobbers · parts warehouse operations teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.mamsoftware.comin a real browser with your saved login - no setup, no API keys. -
1
MAM Software Autopart - scan order queue for exception lines
mamsoftware.com How to Automate MAM Software Autopart
WebRun opens MAM Software Autopart to scan order queue for exception lines. - Open Autopart and filter the order queue to lines with an exception or on-hold status
- Capture order number, customer account, part number, exception type, and time the order entered exception
- Categorise each exception: price mismatch, missing SKU, stock allocation failure, credit block, or other
- Sort by order age with the oldest exceptions at the top
Done when Every exception line is captured with its category and age.
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2
Google Sheets - log exceptions by type and order age
google.com How to Automate Google Sheets
WebRun opens Google Sheets to log exceptions by type and order age. - Append new exception lines to the order-exception log with timestamp and exception type
- Mark lines that have been in exception for more than 2 hours in red
- Remove lines that were cleared since the last run
Done when The exception log is updated with active lines and red flags for aged exceptions.
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3
Slack - alert counter supervisor with clearance list
slack.com How to Automate Slack
WebRun opens Slack to alert counter supervisor with clearance list. - Post a summary to the operations channel with total exception count and a breakdown by type
- List the oldest unresolved exceptions with order number and customer account
- Tag the counter supervisor if any exception is over 2 hours old
Done when The counter supervisor has an exception clearance list in Slack with the most urgent lines at the top.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it automatically resolve exceptions or change order statuses?
No. WebRun only identifies and flags exceptions. Clearing them, such as correcting a price or releasing a credit hold, is done by your team in MAM Software Autopart so no order is changed without human review.
Which exception types does it catch?
It flags any order line in a non-progressing status in Autopart, including price mismatches, missing part numbers, stock allocation failures, and credit blocks. The type is captured and grouped in the Slack alert.
What if the same exception keeps appearing every hour?
WebRun logs the first time each exception appeared in the Google Sheet and escalates in Slack by tagging the supervisor once the line has been in exception for more than 2 hours, so persistent issues do not get lost.
Related templates
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