Automated Punchpass Punch Card Balance Alerts
Every morning, WebRun opens Punchpass, finds clients whose punch card balance has dropped to one or two classes left, drafts a friendly top-up text for each via Twilio, and posts the batch to Slack so your team can approve and send before the card runs dry.
How do I automatically remind clients to top up their punch card?
WebRun checks Punchpass every morning for clients whose punch card has dropped to one or two classes left, and drafts a friendly top-up text for each via Twilio with a renewal link. The batch is queued in Slack for staff approval, so clients get a timely nudge to top up and the studio does not lose a lapsed regular.
- Clients get a top-up nudge while they still have a reason to return
- Fewer punch cards lapse unused
- Staff see today's low-balance list in one place every morning
Built for art studios · ceramics studios · craft class businesses · studio front desk staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
punchpass.comin a real browser with your saved login - no setup, no API keys. -
1
Punchpass - find low punch card balances
punchpass.com
WebRun opens Punchpass to find low punch card balances. - Open Punchpass and filter clients by remaining punch card balance
- Pull anyone with one or two classes left on their card
- Note their name, phone number, and card type
Done when Every client with a nearly-empty punch card is listed.
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2
Twilio - draft top-up reminder texts
twilio.com
WebRun opens Twilio to draft top-up reminder texts. - Draft a short, friendly text noting how many classes are left and a link to top up
- Match the tone to the studio's usual voice
- Leave each text as a draft. Do not send automatically
Done when A ready-to-send draft text exists for every low-balance client.
-
3
Slack - queue the batch for approval
slack.com
WebRun opens Slack to queue the batch for approval. - Post the batch of drafted texts to the studio channel
- Sort so clients with only one class left show first
Done when Staff have today's top-up drafts queued in Slack for approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it text clients without me?
No. Every top-up text is drafted via Twilio and queued in Slack for your team to review and send. Nothing goes out on its own.
How low does a balance have to be to trigger a text?
It flags anyone down to one or two remaining classes, so the nudge lands while there's still time to top up before the next visit.
What about clients who already renewed?
It reads the live balance in Punchpass each morning, so anyone who's already topped up is skipped automatically.
Related templates
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