Automated Punchpass No-show Deposit Alerts
Every morning, WebRun opens Punchpass to check yesterday's attendance against deposit-required bookings, finds clients who no-showed without cancelling in time, checks Stripe for the card held on file, and drafts the deposit charge in Slack for staff to review and approve before anything is charged.
How do I automatically catch and review no-show deposit charges?
WebRun checks Punchpass every morning for no-shows on deposit-required classes, confirms the client didn't cancel within your policy window, checks Stripe for the card held on file, and posts the charge decision to Slack for staff to review. No deposit is ever charged automatically, so the policy gets enforced consistently while a person still makes the final call.
- No-show deposits get reviewed the same day, not weeks later
- Deposit policy gets enforced consistently across every class
- No card is ever charged without a person's final approval
Built for art studios · ceramics studios · workshop hosts with deposit policies · studio front desk staff
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
punchpass.comin a real browser with your saved login - no setup, no API keys. -
1
Punchpass - find no-shows on deposit-required classes
punchpass.com
WebRun opens Punchpass to find no-shows on deposit-required classes. - Open Punchpass and check yesterday's attendance for deposit-required classes
- Find clients marked no-show who didn't cancel within your policy window
- Note the class, deposit amount, and client name for each
Done when Every policy-eligible no-show from yesterday is listed.
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2
Stripe - check the card held on file
stripe.com
WebRun opens Stripe to check the card held on file. - Look up the card held on file for each flagged client
- Confirm the card is valid and the deposit amount matches your policy
- Flag anyone with no card on file separately
Done when Every no-show has a known charge status in Stripe.
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3
Slack - queue the charge for approval
slack.com
WebRun opens Slack to queue the charge for approval. - Post each no-show with the class, client, and deposit amount to the front desk channel
- Leave the charge pending for a person to approve in Stripe. Never charge automatically
Done when Staff have every eligible no-show charge queued for a manual decision.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it charge the client's card automatically?
No. It only checks the card on file and posts the charge decision to Slack. Every deposit charge is a manual approval in Stripe, never automatic.
How does it know a no-show is actually eligible for the deposit policy?
It checks that the client didn't cancel within your policy's window before flagging them, so a valid late cancellation is never treated as a no-show.
What if the client has no card on file?
It flags those separately in the Slack queue so staff know to follow up directly instead of expecting an automatic charge.
Related templates
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