Automated Appliance Repair Reminders
Each morning, WebRun opens Housecall Pro, finds every appointment booked for the next 24 hours, drafts an SMS reminder via Twilio and an email confirmation via Gmail for each customer, and queues both for your review before sending.
How do I automatically send appointment reminders for appliance repair jobs?
WebRun opens Housecall Pro each morning, pulls every appointment scheduled for the next 24 hours, and drafts an SMS via Twilio and a confirmation email via Gmail for each customer. Both are queued for your approval before sending, so no customer message goes out without a human check.
- Customers arrive prepared with a confirmed appointment window
- No-show rates drop because reminders go out the day before
- Technicians start each day knowing their schedule is confirmed
Built for appliance repair companies · field service businesses · HVAC and appliance technicians · independent repair shops
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.housecallpro.comin a real browser with your saved login - no setup, no API keys. -
1
Housecall Pro - pull upcoming appointments
housecallpro.com
WebRun opens Housecall Pro to pull upcoming appointments. - Open Housecall Pro and navigate to the Schedule view
- Filter jobs to those starting within the next 24 hours
- Capture the customer name, address, appliance type, and appointment window for each job
Done when Every upcoming appointment has its customer details and job info captured.
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2
Twilio - draft SMS reminders
twilio.com
WebRun opens Twilio to draft SMS reminders. - Draft a short SMS for each customer naming the appointment window and technician
- Leave each message as a draft for review before sending
- Flag any phone numbers that appear invalid for manual correction
Done when One SMS draft exists for every upcoming appointment, ready for approval.
-
3
Gmail - draft email confirmations
gmail.com
WebRun opens Gmail to draft email confirmations. - Draft a confirmation email for each customer with the appointment time, address, and what to expect
- Leave every email as a draft in the outbox for your review
- Include a reply-to address so customers can reschedule if needed
Done when One email draft exists for every upcoming appointment, ready for approval.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send messages to customers without my approval?
No. Every SMS and email is drafted and queued for your review. Nothing is sent until you approve it, so you stay in control of every customer-facing message.
Which appointment details does it include in the reminder?
The reminder includes the appointment window, the service address, the appliance type, and a reply-to contact so customers can reach you if they need to reschedule.
What if an appointment is cancelled or rescheduled overnight?
WebRun reads the live schedule in Housecall Pro each morning, so only active upcoming appointments are included. Cancelled jobs are skipped automatically.
Related templates
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