Automated ShipHero Order Aging Watchlist
WebRun checks ShipHero every few hours for open orders that are aging toward or past your promised ship window, ranks them by how close they are to breaching SLA, and posts an urgent watchlist to Slack so supervisors can pull those orders for priority fulfillment.
How do I automatically track aging orders in ShipHero to prevent SLA breaches?
WebRun checks ShipHero every few hours for open orders approaching or past your SLA ship window, ranks them by urgency, and posts an aging watchlist to Slack. Supervisors see at-risk and breached orders instantly and can pull them for priority fulfillment before customers are affected.
- At-risk orders are surfaced hours before the SLA breach, not after
- Supervisors receive an urgent Slack watchlist without opening ShipHero manually
- Late-shipment incidents drop as at-risk orders get pulled for priority pick
Built for warehouse supervisors · fulfillment managers · ecommerce operations teams · ShipHero users
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
app.shiphero.comin a real browser with your saved login - no setup, no API keys. -
1
ShipHero - identify open orders approaching or past SLA window
shiphero.com
WebRun opens ShipHero to identify open orders approaching or past SLA window. - Open ShipHero and filter to all open, unshipped orders
- Calculate hours since order was received for each open order
- Identify orders within two hours of your SLA cutoff and any already past it
- Rank by urgency: most overdue first, then closest to SLA
Done when All at-risk and overdue orders are identified with their order number, item count, and time until or since SLA breach.
-
2
Slack - post aging order watchlist for immediate supervisor action
slack.com
WebRun opens Slack to post aging order watchlist for immediate supervisor action. - Post the aging watchlist to the warehouse supervisor Slack channel
- Label orders as At Risk (within 2 hours of SLA) or Breached (past SLA window)
- If no orders are at risk, skip the post to avoid Slack noise
Done when Supervisors have an up-to-date aging watchlist in Slack whenever orders are at risk.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it notify customers that their order is late?
No. Customer delay notifications are drafted for human review, never sent automatically. WebRun only posts the internal aging watchlist to a Slack supervisor channel.
How does it know my SLA window?
You set your ship-within SLA in hours during setup. WebRun uses that value to calculate how close each open order is to breaching and flags accordingly.
Does it post to Slack even when no orders are aging?
No. WebRun only fires the Slack post when at least one order is within the at-risk window. Clean runs produce no message, keeping the channel free of noise.
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