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Automated Venue Availability Hold Follow-Up

Every morning, WebRun opens Perfect Venue to find tentative date holds that are approaching expiry or have been sitting for more than a set number of days, drafts a friendly follow-up for each prospect, and saves the emails in Gmail for review. A Slack alert lists which holds need attention today.

Runs on WebRun · Strict Lockdown policy
Every day at 9:00 AM WebRunorchestrates each step
1 Perfect Venue find tentative holds nearing expiry
2 Gmail draft hold follow-up emails
3 Slack alert team of holds needing action
In short

How do I automatically follow up on tentative venue date holds?

WebRun checks Perfect Venue every morning for tentative date holds that are older than five days or expiring within three days. It drafts a friendly follow-up email for each prospect in Gmail and posts a Slack alert sorted by expiry urgency. Every draft waits for your coordinator to review before it is sent.

  • No tentative hold sits past its expiry without a follow-up drafted
  • Sales team gets a daily priority list of holds to convert or release
  • High-demand dates are flagged first so peak season weekends are never lost

Built for venue sales coordinators · wedding venue managers · banquet hall directors · event space booking teams

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens app.perfectvenue.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    Perfect Venue - find tentative holds nearing expiry
    perfectvenue.com
    WebRun in Perfect Venue: find tentative holds nearing expiry
    WebRun opens Perfect Venue to find tentative holds nearing expiry.
    • Open Perfect Venue and filter bookings to tentative or hold status
    • Identify holds placed more than 5 days ago or with an expiry date within the next 3 days
    • Note the prospect name, event date, hold date, and expiry date for each

    Done when All tentative holds nearing expiry or overdue for a decision are listed with their details.

  3. 2
    Gmail - draft hold follow-up emails
    gmail.com
    WebRun in Gmail: draft hold follow-up emails
    WebRun opens Gmail to draft hold follow-up emails.
    • Draft a friendly follow-up email for each hold asking if the prospect is ready to confirm
    • Reference the specific event date being held and when the hold expires
    • Offer to answer questions or schedule a quick call to move forward
    • Save each as a Gmail draft for review - do not send until approved

    Done when A personalized follow-up draft is queued in Gmail for each hold needing attention.

  4. 3
    Slack - alert team of holds needing action
    slack.com
    WebRun in Slack: alert team of holds needing action
    WebRun opens Slack to alert team of holds needing action.
    • Post a morning alert to the sales channel listing tentative holds needing follow-up
    • Sort by expiry date so the most urgent holds are listed first
    • Flag any holds for high-demand dates or peak season weekends

    Done when The sales team has a prioritized list of holds to action in Slack.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
app.perfectvenue.com
ScheduleRuns automatically on this cadence
Every day at 9:00 AM
DeliveryHow each run's result reaches you
Hold follow-up drafts · Gmail
OutputWhat each run produces - Draft hold follow-up emails in Gmail for each expiring tentative hold, plus a Slack alert sorted by expiry urgency.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it release the date hold automatically if the prospect does not respond?

No. WebRun drafts the follow-up and alerts your team. The decision to extend, release, or book the hold is always made by your coordinator, not the automation.

How many days before expiry does it start sending follow-up drafts?

The default is 3 days before the hold expires, plus a flag for any hold older than 5 days with no activity. You can adjust both thresholds to match your venue's hold policy.

What if another prospect is also interested in the same date?

WebRun surfaces the hold urgency in the Slack alert, but prioritizing competing prospects is a human judgment call. The coordinator can use the alert as the trigger to contact both parties and make the right call for the venue.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.