Automated Pre-Departure Reminder Packs
Every morning, WebRun opens Tern, finds trips departing in the next few days, drafts each client a pre-departure reminder pack in Gmail covering online check-in, documents to carry, and a short destination weather note, leaves every draft unsent for you to review, and posts your team a Slack list of who is about to travel.
How do I send travelers a pre-departure reminder pack automatically?
Every morning, WebRun opens Tern and finds trips departing in the next few days. It drafts each client a pre-departure pack in Gmail covering online check-in, documents, and a weather note, pulling flight and hotel details from the itinerary. It leaves every draft unsent for you to review and posts your team a Slack list of who is traveling.
- Every departing client gets a polished pack a few days out, not a last-minute scramble
- Each pack is drafted and waiting, so you just review and send
- Check-in, documents, and weather are covered before every trip without manual writing
Built for travel agencies · travel advisors · host agencies · luxury trip planners
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.tern.travelin a real browser with your saved login - no setup, no API keys. -
1
Tern - find trips departing soon
tern.travel
WebRun opens Tern to find trips departing in the next few days. - Open Tern and open the trips list filtered to a departure date in the next 3 to 5 days
- Read each itinerary for the first flight, hotel, and destination so the pack is accurate
- Capture the client, trip, departure date, and destination for each
Done when Every trip departing in the next few days has been listed with its key itinerary details.
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2
Gmail - draft pre-departure packs
gmail.com
WebRun drafts a tailored pre-departure pack for each traveler and leaves it unsent. - Draft each client a warm pre-departure pack covering online check-in timing, documents to carry, and a short destination weather note
- Pull the flight and hotel details from the Tern itinerary so the pack is specific to their trip
- Save every message as a draft and leave it unsent for you to review before it reaches a traveler
Done when A pre-departure pack draft sits ready in Gmail for every trip departing soon.
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3
Slack - report who is traveling
slack.com
WebRun posts the list of clients departing soon, grouped by date. - Post the team a short list of clients departing in the next few days
- Group by departure date so the soonest trips stand out
- Note that the pre-departure packs are waiting as drafts in Gmail for review
Done when The team has this week's departing-travelers list in Slack.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email travelers without me?
No. WebRun only drafts each pre-departure pack in Gmail and leaves it unsent. You read every message and click send, so nothing reaches a traveler before they fly without a person approving it first.
Where does the trip and weather detail come from?
It reads each itinerary in Tern for the flight, hotel, and destination, then adds a short weather note for that destination and dates, so every pack is specific to the client's actual trip rather than generic.
Can it match our agency's voice?
Yes. Give WebRun a sample pack or a few notes on tone and it drafts each client message in your agency's voice, covering check-in, documents, and the weather note in your own style.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.