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Automated Traveler Document Collection

Every morning, WebRun opens TravelJoy, checks travelers on trips departing soon for missing documents such as a passport scan, date of birth, or visa detail, drafts a polite request to each client in Gmail, leaves every draft unsent for you to review, and pings you on Telegram with who still has details outstanding so nothing is missing at the airport.

Runs on WebRun · Strict Lockdown policy
Every morning at 8:00 AM WebRunorchestrates each step
1 TravelJoy find missing traveler documents
2 Gmail draft document requests
3 Telegram ping who is outstanding
In short

How do I collect missing traveler documents before departure automatically?

Every morning, WebRun opens TravelJoy and checks travelers on trips departing soon for missing documents such as a passport scan, date of birth, or visa detail. It drafts a polite request to each client in Gmail, leaves every draft unsent for you to review, and pings you on Telegram with who still has details outstanding.

  • Missing documents surface every morning, not in the airport check-in line
  • Each client request is drafted and waiting, so you just review and send
  • No traveler departs with a passport or visa detail still outstanding

Built for travel agencies · travel advisors · host agencies · tour planners

Step by step

What does WebRun do on every run?

The exact actions WebRun takes, in order - in plain language, so you can adjust anything.

  1. WebRun signs in and gets to work

    Opens traveljoy.com in a real browser with your saved login - no setup, no API keys.

  2. 1
    TravelJoy - find missing traveler documents
    traveljoy.com
    WebRun in TravelJoy: find missing traveler documents
    WebRun opens TravelJoy to check upcoming travelers for missing documents.
    • Open TravelJoy and open trips with a departure date in the next 60 days
    • Check each traveler's profile and forms for a missing passport scan, date of birth, or visa detail
    • Capture the client, trip, and exactly which documents are still missing for each

    Done when Every traveler missing a required document has been listed with what is outstanding.

  3. 2
    Gmail - draft document requests
    gmail.com
    WebRun in Gmail: draft document requests
    WebRun drafts a document request for each traveler and leaves it unsent.
    • Draft a polite, on-brand request to each client naming their trip and the exact documents needed
    • Include simple, secure instructions for how to send each item back
    • Save every message as a draft and leave it unsent for you to review before it reaches a traveler

    Done when A document-request draft sits ready in Gmail for every traveler with something missing.

  4. 3
    Telegram - ping who is outstanding
    telegram.org
    WebRun in Telegram: ping who is outstanding
    WebRun pings you with travelers still missing documents, soonest departures first.
    • Send you a short Telegram list of travelers still missing documents, grouped by departure date
    • Lead with trips leaving soonest so the most urgent gaps stand out
    • Note that the client requests are waiting as drafts in Gmail for review

    Done when You have today's outstanding-document list on Telegram.

Run settings

How is each run configured?

Starting pageWhere Chrome opens at the start of each run
traveljoy.com
ScheduleRuns automatically on this cadence
Every morning at 8:00 AM
DeliveryHow each run's result reaches you
Outstanding docs · Telegram
OutputWhat each run produces - Client document-request drafts in Gmail plus a Telegram list of travelers still missing documents, soonest departures first.
Text
Setup & safety

Secure by default

Connect once, stays signed in

WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.

Your credentials stay in your own private environment - WebRun never stores your passwords.
Strict Lockdown

Every action is checked against this policy before it runs.

Domains ALLOWLIST
Typed input ALLOW
Shell command BLOCK
File uploads BLOCK
Runs in a contained environment More on policies
Good to know

Questions, answered

Will it email travelers on its own?

No. WebRun only drafts each document request in Gmail and leaves it unsent. You read every message and click send, so nothing reaches a traveler asking for personal details without a person approving it first.

How does it know which documents are missing?

It reads each traveler's profile and forms in TravelJoy every morning and compares them against what an upcoming trip needs, then lists exactly which items, such as a passport scan or visa detail, are still outstanding.

Does it handle sensitive passport details safely?

Yes. WebRun never stores or types passport data into outside sites. It only notes which document is missing and drafts a request asking the client to send it back through your own secure channel for you to review.

Put this on autopilot.

Turn it on in minutes - or have our team set it up for you.