Automated Traveler Document Collection
Every morning, WebRun opens TravelJoy, checks travelers on trips departing soon for missing documents such as a passport scan, date of birth, or visa detail, drafts a polite request to each client in Gmail, leaves every draft unsent for you to review, and pings you on Telegram with who still has details outstanding so nothing is missing at the airport.
How do I collect missing traveler documents before departure automatically?
Every morning, WebRun opens TravelJoy and checks travelers on trips departing soon for missing documents such as a passport scan, date of birth, or visa detail. It drafts a polite request to each client in Gmail, leaves every draft unsent for you to review, and pings you on Telegram with who still has details outstanding.
- Missing documents surface every morning, not in the airport check-in line
- Each client request is drafted and waiting, so you just review and send
- No traveler departs with a passport or visa detail still outstanding
Built for travel agencies · travel advisors · host agencies · tour planners
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
traveljoy.comin a real browser with your saved login - no setup, no API keys. -
1
TravelJoy - find missing traveler documents
WebRun opens TravelJoy to check upcoming travelers for missing documents. - Open TravelJoy and open trips with a departure date in the next 60 days
- Check each traveler's profile and forms for a missing passport scan, date of birth, or visa detail
- Capture the client, trip, and exactly which documents are still missing for each
Done when Every traveler missing a required document has been listed with what is outstanding.
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2
Gmail - draft document requests
WebRun drafts a document request for each traveler and leaves it unsent. - Draft a polite, on-brand request to each client naming their trip and the exact documents needed
- Include simple, secure instructions for how to send each item back
- Save every message as a draft and leave it unsent for you to review before it reaches a traveler
Done when A document-request draft sits ready in Gmail for every traveler with something missing.
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3
Telegram - ping who is outstanding
WebRun pings you with travelers still missing documents, soonest departures first. - Send you a short Telegram list of travelers still missing documents, grouped by departure date
- Lead with trips leaving soonest so the most urgent gaps stand out
- Note that the client requests are waiting as drafts in Gmail for review
Done when You have today's outstanding-document list on Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email travelers on its own?
No. WebRun only drafts each document request in Gmail and leaves it unsent. You read every message and click send, so nothing reaches a traveler asking for personal details without a person approving it first.
How does it know which documents are missing?
It reads each traveler's profile and forms in TravelJoy every morning and compares them against what an upcoming trip needs, then lists exactly which items, such as a passport scan or visa detail, are still outstanding.
Does it handle sensitive passport details safely?
Yes. WebRun never stores or types passport data into outside sites. It only notes which document is missing and drafts a request asking the client to send it back through your own secure channel for you to review.
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.