Inntopia Automated Quote Follow-Up Drafts
Every morning, WebRun opens Inntopia, finds lodging and package quotes that are 48 or more hours old with no guest response, drafts a warm follow-up email in Gmail for each, and posts a Slack summary so your team can review and send the drafts in one click.
How do I automatically follow up on unanswered ski resort package quotes?
WebRun checks Inntopia each morning for lodging and package quotes that have gone unanswered for 48 or more hours. It drafts a personalized follow-up in Gmail for each guest, referencing the exact products quoted, and posts a Slack digest so your team can review and send the drafts in minutes.
- No open quote sits ignored for more than 48 hours
- Staff spend seconds reviewing drafts instead of minutes writing them
- High-value quotes are surfaced first so the team prioritizes the biggest opportunities
Built for ski resort reservations teams · resort sales coordinators · lodging managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
corp.inntopia.comin a real browser with your saved login - no setup, no API keys. -
1
Inntopia - find open unanswered quotes
corp.inntopia.com
WebRun opens Inntopia to find open unanswered quotes. - Open Inntopia Commerce and filter quotes by status: sent but not converted
- Find quotes that are 48 or more hours old with no booking or reply
- Capture guest name, quoted products (lodging, lift tickets, lessons), dates, and quote value
Done when All stale open quotes are listed with guest contact details and quote contents.
-
2
Gmail - draft personalized follow-ups
gmail.com
WebRun opens Gmail to draft personalized follow-ups. - Open Gmail and create a draft for each stale quote
- Address the guest by name, reference the specific dates and products quoted
- Close with a warm call to action and leave the draft unsent for staff review
Done when A personalized draft follow-up exists in Gmail for every stale open quote.
-
3
Slack - alert staff to review drafts
slack.com
WebRun opens Slack to alert staff to review drafts. - Post a summary to the reservations Slack channel listing how many drafts were created
- Include each guest name, quote value, and a direct link to the Gmail draft
- Flag the highest-value quotes at the top of the message
Done when Staff see a prioritized Slack digest with links to every draft follow-up.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send the follow-up emails automatically?
No. WebRun creates Gmail drafts and alerts your team in Slack, but a staff member must review and click Send. Nothing goes to guests without a human approving it first.
How does it personalize the email for each guest?
It pulls the guest name, quoted dates, and specific products from Inntopia, so each draft references the exact lodging, lift tickets, or lesson package the guest was quoted.
What counts as an unanswered quote?
Any quote sent through Inntopia that has no booking conversion and no inbound reply logged after 48 hours is treated as stale and queued for a follow-up draft.
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