Inntopia Automated Group Booking Follow-Up Drafts
Every morning, WebRun scans Inntopia for group inquiries that are 5 or more days old with no booking. For each, it checks Stripe for any related deposit activity, drafts a tailored follow-up in Gmail referencing the group size, dates, and a package offer, and queues it for your sales team to review.
How do I automatically follow up on unconverted ski resort group booking inquiries?
WebRun scans Inntopia every morning for group inquiries aged 5 or more days with no booking. It checks Stripe for any deposit activity, then drafts a personalized follow-up in Gmail: for warm leads with deposits, a confirmation path; for cold leads, a tailored package offer. Your sales team reviews each draft before sending.
- No group inquiry sits cold for more than 5 days before a draft follow-up is ready
- Warm leads with deposits receive a confirmation-focused draft rather than a generic pitch
- Sales team reviews a personalized, context-rich draft instead of writing from scratch each morning
Built for ski resort group sales coordinators · resort sales managers · corporate event planners
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
corp.inntopia.comin a real browser with your saved login - no setup, no API keys. -
1
Inntopia - find unconverted group inquiries aged 5 or more days
corp.inntopia.com
WebRun opens Inntopia to find unconverted group inquiries aged 5 or more days. - Open Inntopia and filter group inquiries by status: not converted and created 5 or more days ago
- Read each inquiry's group size, requested dates, product interest (lodging, lift tickets, lessons), and contact name
- Skip any inquiry already followed up in the past 3 days
Done when All eligible unconverted group inquiries are listed with their details.
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2
Stripe - check for any related deposit or payment activity
stripe.com
WebRun opens Stripe to check for any related deposit or payment activity. - Search Stripe for any deposit or payment linked to the group contact's email
- If a deposit is found, flag this inquiry as partially committed and note the amount
- If no payment activity is found, note the inquiry as a cold lead for the follow-up draft
Done when Each inquiry is tagged as warm (deposit found) or cold (no payment) for personalized follow-up.
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3
Gmail - draft tailored group follow-up email
gmail.com
WebRun opens Gmail to draft tailored group follow-up email. - Draft a follow-up email for each group inquiry, addressing the contact by name and referencing their specific dates and group size
- For warm leads with a deposit, acknowledge their partial commitment and outline the next steps to confirm
- For cold leads, include a time-limited package offer relevant to their group size and requested products
- Save each draft for sales team review before sending
Done when A tailored Gmail draft follow-up is ready for every unconverted group inquiry.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it send follow-up emails to group leads automatically?
No. WebRun saves each follow-up as a Gmail draft so your sales team can review the offer and tone before it goes to the group contact. Nothing is sent without a human approving it.
How does it know if a group has already left a deposit?
It searches Stripe for payment activity linked to the group contact's email. If a deposit is found, the draft acknowledges it and focuses on confirming the remaining steps rather than pitching from scratch.
What if the group inquiry is for a date that is already sold out?
WebRun flags the booking interest from Inntopia but the sales team reviews the draft before sending. If dates are sold out, the reviewer can edit the draft to offer alternatives before it reaches the lead.
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Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.