Automated Shelter Return-to-Owner Stray Outreach
When a stray animal is checked into Shelterluv and has an identifiable microchip number, tag, or owner record, WebRun reads the contact details, drafts an outreach email to the registered owner, queues it in Gmail for staff to review, and posts an alert to the lost-and-found Slack channel.
How do I automatically contact owners when their lost pet arrives at my shelter?
When a stray with a microchip or tag is checked into Shelterluv, WebRun reads the registered owner details, drafts a reassuring outreach email in Gmail, and alerts the lost-and-found team in Slack. Staff verify the match and click Send, so identified animals are reunited with their families as quickly as possible and no matching record goes uncontacted.
- Identified stray owners are contacted within minutes of intake instead of hours
- Staff verify every match before any message is sent, keeping outreach accurate
- Reunification rates improve when outreach happens on the day of intake
Built for animal shelters · rescue organisations · animal control agencies · humane societies
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.shelterluv.comin a real browser with your saved login - no setup, no API keys. -
1
Shelterluv - read stray intake with owner details
shelterluv.com
WebRun opens Shelterluv to read stray intake with owner details. - Open Shelterluv and navigate to the new intake record for the stray animal
- Check whether the animal has a microchip number, ID tag, or an existing owner record
- Read the registered owner name, contact email or phone, and animal details
- Flag any records where the chip number matched an existing Shelterluv contact
Done when Owner contact details and animal information are captured for any identifiable stray.
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2
Gmail - draft outreach to registered owner
gmail.com
WebRun opens Gmail to draft outreach to registered owner. - Draft a clear, reassuring outreach email to the registered owner
- Include the animal description, intake date, shelter address and phone number, and next steps to reclaim
- Leave the draft unsent in Gmail for a staff member to review before sending
Done when A draft outreach email is waiting in Gmail for staff review.
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3
Slack - alert staff to potential return-to-owner case
slack.com
WebRun opens Slack to alert staff to potential return-to-owner case. - Post an alert to the lost-and-found Slack channel with the animal description and owner match details
- Include a note to review the Gmail draft and confirm owner identity before sending
- Flag high-confidence matches such as a direct chip match for priority review
Done when Staff are alerted in Slack and know to review the outreach draft.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact the owner automatically without staff verifying the match?
No. Every outreach email is drafted and left unsent. Staff verify the owner match in Shelterluv before clicking Send, so no message reaches a person without a human confirmation step.
What if the stray has no microchip or identifiable owner?
If no owner record or chip match is found, no draft is created. The Slack alert notes that no match was found so staff can pursue other identification routes such as a lost pet posting.
Does it include the shelter contact details in the outreach email?
Yes. The draft always includes the shelter name, address, phone number, and hours so the owner knows exactly how to arrange collection.
Related templates
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