Automated Storage Website Lead Follow-Up
When a new rental inquiry comes through your Easy Storage Solutions website, WebRun captures the lead details, logs them to a Google Sheet lead tracker, and drafts a personalised reply in Gmail for a staff member to review and send. No reply goes out automatically.
How do I automatically follow up on self-storage website rental inquiries?
When a prospect submits a rental inquiry through your Easy Storage Solutions website, WebRun captures their details, logs them to a Google Sheet lead tracker, and drafts a personalised reply in Gmail for staff to review. No message is sent automatically, so every prospect gets a considered, human-approved response.
- Every website inquiry is logged and has a draft reply prepared within minutes
- No lead sits unanswered because it was missed in a busy inbox
- Staff spend seconds reviewing and sending instead of writing replies from scratch
Built for self-storage operators · facility managers · single-site storage businesses
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
-
WebRun signs in and gets to work
Opens
www.storageunitsoftware.comin a real browser with your saved login - no setup, no API keys. -
1
Easy Storage Solutions - capture new website inquiry details
storageunitsoftware.com
WebRun opens Easy Storage Solutions to capture new website inquiry details. - Detect the new inquiry submitted via the Easy Storage Solutions website or contact form
- Capture the prospect's name, contact details, unit size requested, and any move-in date mentioned
- Note the timestamp of the inquiry and the source page
Done when All inquiry details for the new prospect are captured and ready to process.
-
2
Google Sheets - log lead to inquiry tracker
google.com
WebRun opens Google Sheets to log lead to inquiry tracker. - Open the website leads tracking spreadsheet
- Append a new row with prospect name, contact details, unit size interest, move-in date, and inquiry timestamp
- Set the initial status to Pending Reply
- Add a column for the staff member who takes ownership of the follow-up
Done when The new lead is logged in the sheet with Pending Reply status and an owner column.
-
3
Gmail - draft personalised reply for staff approval
gmail.com
WebRun opens Gmail to draft personalised reply for staff approval. - Draft a friendly, on-brand reply to the prospect addressing their specific inquiry
- Include available unit sizes, current rates, and a call to action to reserve or visit
- Personalise the reply using the unit size and move-in date the prospect mentioned
- Leave the draft unsent in Gmail Drafts for staff to review and send
Done when A personalised, ready-to-review reply draft is in Gmail Drafts for the staff member to approve.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will WebRun reply to the prospect automatically?
No. WebRun drafts the reply and leaves it in your Gmail Drafts folder. A staff member must review and send it, so every response goes out with human oversight.
What if the prospect does not mention a specific unit size?
WebRun notes what information was provided in the inquiry and drafts a more general reply asking for their requirements. Staff can refine the draft before sending.
How long before inquiries typically go cold?
Research suggests storage inquiries lose most of their urgency within a few hours. With WebRun logging the lead and preparing the draft instantly, staff can send a response the same day with minimal effort.
Related templates
Put this on autopilot.
Turn it on in minutes - or have our team set it up for you.