Automated Guard Tour Missed Check-in Alerts
Every 15 minutes, WebRun opens Silvertrac and checks each active post for overdue checkpoint scans or missed check-ins. Any post behind schedule triggers an immediate supervisor alert in Slack or Telegram so your team can investigate and respond before a client complaint arrives.
How can I get automatic alerts when a guard misses a check-in or tour?
WebRun checks Silvertrac every 15 minutes for overdue guard checkpoint scans across all active posts. When a post misses its tour window, WebRun immediately posts a supervisor alert to Slack with the site, officer, and minutes overdue, and sends a Telegram backup for posts missed by more than 30 minutes.
- Supervisors alerted to missed tours within 15 minutes of the overdue threshold
- Critical missed posts escalated via Telegram as a backup channel
- Client complaints pre-empted by internal response before the issue surfaces externally
Built for security operations supervisors · private security companies · contract security firms · on-call security managers
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
app.silvertracsoftware.comin a real browser with your saved login - no setup, no API keys. -
1
Silvertrac - check active posts for missed check-ins
silvertracsoftware.com
WebRun opens Silvertrac to check active posts for missed check-ins. - Open Silvertrac and navigate to the Activity Report for active sites
- For each active post, compare the last check-in timestamp against the scheduled tour interval
- Flag any post where the last check-in exceeds the tour window by more than 10 minutes
- Capture the officer name, site, post, and how many minutes overdue for each flagged entry
Done when All active posts have been checked and any overdue check-ins are identified with full details.
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2
Slack - alert supervisor with post and officer details
slack.com
WebRun opens Slack to alert supervisor with post and officer details. - Post a missed check-in alert to the supervisor Slack channel for each overdue post
- Include the site name, officer name, post description, and minutes overdue
- Repeat the alert if the post remains unchecked after 30 additional minutes
Done when Supervisors have received a Slack alert for every overdue post.
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3
Telegram - send backup alert for critical missed tours
telegram.org
WebRun opens Telegram to send backup alert for critical missed tours. - Send a backup Telegram message to the on-call supervisor for any post overdue by more than 30 minutes
- Include a direct link to the site in Silvertrac for quick investigation
Done when Critical missed tours have a backup alert delivered via Telegram.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it contact the officer directly?
No. WebRun only alerts your internal supervisor channels in Slack and Telegram. Contacting the officer is a human decision left to your supervisor.
How does it know when a check-in is overdue?
It reads each post's scheduled tour interval from Silvertrac and compares it against the timestamp of the last recorded checkpoint scan, flagging any gap that exceeds your threshold.
What if the officer checks in after the alert fires?
On the next run it reads the live activity data from Silvertrac, so posts that are now current are skipped and no further alerts are sent.
Related templates
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