Printavo Automated Customer Production Status Updates
Every afternoon, WebRun opens Printavo and finds jobs that have progressed to a new production stage since the morning, drafts a proactive status update email for each customer in Gmail, and posts a summary of what moved through production today to your internal Slack channel so the team is always aligned.
How do I automatically send customers production status updates for their screen printing orders?
Every afternoon, WebRun scans Printavo for jobs that progressed to a new production stage, drafts a proactive status update email for each customer in Gmail for team review, and posts an internal summary to Slack. No status email reaches a customer without a human reviewing and sending it first.
- Customers receive proactive updates at every major production milestone
- Customer emails are personalized and reviewed before sending, not generic auto-blasts
- The team sees a daily production progress summary in Slack without a stand-up
Built for screen printing shops · embroidery businesses · custom apparel decorators · print shop customer service teams
What does WebRun do on every run?
The exact actions WebRun takes, in order - in plain language, so you can adjust anything.
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WebRun signs in and gets to work
Opens
www.printavo.comin a real browser with your saved login - no setup, no API keys. -
1
Printavo - find jobs with new production stage changes
printavo.com
WebRun opens Printavo to find jobs with new production stage changes. - Open Printavo and review jobs that changed status since the last run this morning
- Identify which production stages were crossed for each job (art approved, screens burned, printing complete, etc.)
- Capture the customer name, email, job name, and new status for each progressed job
Done when Every job that progressed to a new production stage today is listed with the customer and new status.
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2
Gmail - draft customer status update emails
gmail.com
WebRun opens Gmail to draft customer status update emails. - Draft a short, friendly status update email for each customer whose job progressed
- Name the production milestone reached and give a realistic completion timeframe
- Leave every draft unsent for team review before sending to the customer
Done when A status update email draft is ready in Gmail for every customer whose job progressed today.
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3
Slack - post internal production progress summary
slack.com
WebRun opens Slack to post internal production progress summary. - Post an internal production summary to your shop Slack channel listing which jobs progressed today
- Include customer name, job name, old status, and new status for each item
- Note how many customer status drafts are waiting in Gmail for review
Done when Today's production progress summary is posted in Slack and the team knows which drafts need review.
How is each run configured?
Secure by default
Connect once, stays signed in
WebRun signs in once and keeps each session in a persistent environment, so every run picks up right where it left off.
Every action is checked against this policy before it runs.
Questions, answered
Will it email customers about their order status automatically?
No. Every status update is drafted in Gmail and held for your team to review before sending. No customer receives a production update without human approval.
What if multiple jobs for the same customer progressed today?
WebRun consolidates all status changes for the same customer into a single draft email so they receive one update rather than multiple messages in one afternoon.
Which production stages trigger a customer update draft?
You configure the milestone stages during setup. Common triggers are art approved, screens burned, printing complete, and shipped, but you can choose any Printavo status that warrants customer communication.
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